Aged Care Office & Rostering Lead

Estia Investments Pty Ltd; Gosford; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Retail savings with Blue Light Card

Discounted car hire

Employee Assistance Program

Free Wellbeing App

Novated leasing

Workplace banking support

ACN membership discounts for nurses

Discounted health insurance with nib

Discounted JB HiFi

Job summary

Estia Health is seeking an Administration Officer to support the residential aged care manager and ensure smooth day-to-day operations across our Gosford site. You’ll help with rostering, onboarding, and handling enquiries with accuracy and care.

The role requires solid computer skills, a business administration qualification (ideally), and the ability to work to deadlines in a fast-paced environment. Experience in aged care and rostering is preferred, and you’ll join a supportive team.

Qualifications

• A qualification in Business Administration or similar (ideally).
• Proven ability to work to deadlines in a fast-paced environment.
• Solid computer and data skills.
• Previous experience in aged care (ideally).
• Previous experience in rostering (ideally).

Responsibilities

• Maintain accurate rosters in collaboration with the Residential Aged Care Manager and home staff.
• Assist with staff recruitment and onboarding processes.
• Provide prompt and friendly customer service to internal and external customers.
• Proactively manage the enquiries pipeline and convert enquiries to sales.
• Support billing, payroll and stocktake activities.
• Mentor and guide the Administration Officer.
• Maintain all record management systems.
• Support the residential aged care manager in daily tasks.

Skills

Rostering

Office administration

Customer service

Data entry

MS Office

Education

Business Administration qualification

Tools

N/A

Job description

Estia Health is seeking an Administration Officer to support the residential aged care manager and ensure smooth day-to-day operations across our Gosford site. You’ll help with rostering, onboarding, and handling enquiries with accuracy and care.

The role requires solid computer skills, a business administration qualification (ideally), and the ability to work to deadlines in a fast-paced environment. Experience in aged care and rostering is preferred, and you’ll join a supportive team.