Aged Care Administration Officer — Rostering & Payroll

Aged Care GP; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

17.5% annual leave loading

JB Hi-Fi discounts

Refer a friend program

Home & Hearts Award recognition

EAP program

Training & development

Meaningful role

Job summary

MACG Carrum Downs Aged Care is seeking an experienced Administration Officer to join our Melbourne Southeast home. You will handle rostering, payroll support and resident services behind the scenes, keeping operations compliant and connected.

This full-time on-site role offers variety, a supportive team, ongoing training and access to employee benefits. You’ll work closely with the Home Manager to ensure smooth administrative workflows and excellent resident experiences.

Qualifications

• Strong administrative and organisational skills with high attention to detail.
• Experience in rostering and payroll processes or demonstrated understanding.
• Excellent written and verbal communication skills.
• Ability to manage competing priorities in a busy, people-focused environment.

Responsibilities

• Provide day to day administrative support to the Home Manager, department heads and facility staff.
• Maintain and adjust staff rosters in line with operational, award and budgetary requirements.
• Verify and process timesheets, leave applications and support payroll in a timely and accurate manner.
• Support admission and discharge processes, including documentation and family communication.
• Conduct daily environmental checks and report maintenance or safety issues promptly.
• Assist with compliance documentation, audits and accreditation requirements.
• Maintain accurate electronic filing and record-keeping systems.
• Manage incoming and outgoing correspondence, including phone calls, emails and mail.
• Assist with resident tours, prepare tour packs and maintain display room presentation.
• Support events, resident activities and family communications.

Skills

Roster management

Payroll support

Administrative skills

Communication skills

Attention to detail

Time management

Tools

Office software

Job description

MACG Carrum Downs Aged Care is seeking an experienced Administration Officer to join our Melbourne Southeast home. You will handle rostering, payroll support and resident services behind the scenes, keeping operations compliant and connected.

This full-time on-site role offers variety, a supportive team, ongoing training and access to employee benefits. You’ll work closely with the Home Manager to ensure smooth administrative workflows and excellent resident experiences.