Aged Care Administration & Frontline Support Specialist

Institute for Urban Indigenous Health Ltd; Brisbane; On-site; AUD 50,000 - 70,000; Full time

Job summary

The Institute for Urban Indigenous Health Ltd invites applications for an Administration Officer – Aged Care. Based in Moreton South, you will support aged care service teams with efficient admin and clear communications to meet business objectives.

Key duties include frontline customer service to clients and stakeholders, coordinating routine admin tasks, and assisting with meetings and document handling. Aged care context emphasizes culturally safe service delivery.

Qualifications

• Current C Class Drivers Licence (QLD)
• Current Criminal History Check
• Experience in office/administration/reception roles

Responsibilities

• Provide frontline customer service to Aged Care clients and stakeholders in the Moreton South region.
• Provide day to day support to Team Leaders, Community Support Workers and clients by answering enquiries, perform basic roster changes and welcoming visitors to the site.
• Coordinate provision of general administration support including photocopying, compilation of materials/folders, preparation for conferences and meetings and shredding of documents.
• Coordinate general word processing duties including typing letters, agendas, minutes and reports.

Skills

Customer service

Office administration

Communication

Education

Certificate III in Administration

Job description

The Institute for Urban Indigenous Health Ltd invites applications for an Administration Officer – Aged Care. Based in Moreton South, you will support aged care service teams with efficient admin and clear communications to meet business objectives.

Key duties include frontline customer service to clients and stakeholders, coordinating routine admin tasks, and assisting with meetings and document handling. Aged care context emphasizes culturally safe service delivery.