Administration Officer - Aged Care South Moreton

Institute For Urban Indigenous Health; Queensland; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Be part of Australia’s largest, Cultur

In-house training & programs

Weekly Staff Wellness & Gather events

Job summary

Institute for Urban Indigenous Health Ltd is seeking an Administration Officer – Aged Care to support the aged care service teams with efficient administration and communications.

You will handle frontline customer service, assist team leaders and clients, coordinate documentation and meetings, and help with general typing and filing while contributing to culturally safe, community-focused care.

Qualifications

• Aboriginal or Torres Strait Islander person is essential.
• Current C Class Drivers Licence (QLD).
• Current Criminal History Check.
• Experience in office/administration/reception roles.
• Desirable: experience working with Aboriginal and Torres Strait Islander people/communities.
• Desirable: Certificate III in Administration or relevant area.

Responsibilities

• Provide frontline customer service to Aged Care clients and stakeholders in the Moreton South region.
• Provide day to day support to Team Leaders, Community Support Workers and clients by answering enquiries, perform basic roster changes and welcoming visitors to the site.
• Coordinate provision of general administration support including photocopying, compilation of materials/folders, preparation for conferences and meetings and shredding of documents.
• Coordinate general word processing duties including typing letters, agendas, minutes and reports.

Skills

Customer service

Administration

Communication

Roster coordination

Education

Certificate III in Administration

Job description

Join an Organisation dedicated to Closing the Gap in Indigenous Health

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991

About Us?

The Institute for Urban Indigenous Health Ltd was established by its founding members to provide a coordinated/integrated approach to the planning, development and delivery of comprehensive primary health care services for Aboriginal and Torres Strait Islander populations within the Southeast Qld Region.

The focus of IUIH Aged Care team is to work with the local indigenous community and relevant key stakeholders to increase access to comprehensive care and provide well-coordinated, quality in home care services and eligible aged care clients.

About the Role?

As Administration Officer – Aged Care, your role is responsible for the provision of effective and efficient administration and communications support services to enable the Aged Care service teams to meet their business objectives.

Your day to day duties will include:

• Provide frontline customer service to Aged Care clients and stakeholders in the Moreton South region.
• Provide day to day support to Team Leaders, Community Support Workers and clients by answering enquiries, perform basic roster changes and welcoming visitors to the site.
• Coordinate provision of general administration support including photocopying, compilation of materials/folders, preparation for conferences and meetings and shredding of documents.
• Coordinate general word processing duties including typing letters, agendas, minutes and reports.

About You?

To perform this role, it is essential that the incumbent is an Aboriginal or Torres Strait Islander person. It is therefore a genuine occupational requirement under section 25 of the Anti-Discrimination Act 1991

• Current C Class Drivers Licence (QLD)
• Current Criminal History Check.
• Experience in office/administration/reception roles.

Desirable, but not mandatory:

• Demonstrated experience working with Aboriginal and Torres Strait Islander people and /or communities
• Preferable Certificate III in Administration or relevant area.

What Can we Offer?

At IUIH we recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees, and people with disability.

• At IUIH ‘Our Collectivity is Our Strength’.
• We are a diverse and inclusive workplace that invites applications from all people.
• Be part of Australia’s largest community controlled Aboriginal Health Service.
• Access to “Growing Our Own Opportunities” through in-house training and programs.
• Weekly Staff Wellness activities and all staff ‘Gather and Grow’ yarns and award ceremonies.
• Opportunities to attend community events such as NAIDOC, Rugby League Carnivals and more.

Demonstrated commitment to creating culturally safe environments where children and young people are respected, heard, and protected against harm.