Aged Care Admin & Front Desk Coordinator

Estia Health; Dalmeny; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee assistance program

Wellbeing app

Novated leasing

Workplace banking

ACN nurse discounts

Health insurance discounts

JB HiFi discounts

Job summary

Estia Health is seeking an organized receptionist/administration support to join our NSW team in Dalmeny. You will manage the front desk, answer calls and emails, and provide friendly, professional service to residents and families.

You will lead by example, support staff, and assist with ordering supplies and paperwork. Strong communication, computer skills, and a genuine desire to help others are essential in a fast-paced aged care environment.

Qualifications

• Previous experience in a reception/administration position (highly regarded).
• Strong interpersonal and communication skills, both verbal and written.
• Solid computer and data skills.

Responsibilities

• Friendly customer service to everyone – in person, on the phone or over email.
• Managing the front desk, answering calls and managing emails.
• Be a leader to staff, helping them to grow.
• Welcoming visitors, volunteers, contractors to the home.
• Assisting with ordering supplies and staff uniforms.
• Keeping on top of paperwork – record keeping, filing etc.
• Showing off our home to future residents and their families.
• Supporting the office manager and residential aged care manager in daily tasks.

Skills

Customer service

Front desk management

Leadership

Visitor welcome

Ordering supplies

Record keeping

Computer skills

Tools

Microsoft Office

Job description

Estia Health is seeking an organized receptionist/administration support to join our NSW team in Dalmeny. You will manage the front desk, answer calls and emails, and provide friendly, professional service to residents and families.

You will lead by example, support staff, and assist with ordering supplies and paperwork. Strong communication, computer skills, and a genuine desire to help others are essential in a fast-paced aged care environment.