Aftersales Administrator

Caffery's Pty Ltd; Echuca; In loco; AUD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Caffery’s is seeking an organised Aftersales Administrator to join our Service team in Echuca. You will work closely with the Aftersales Manager and Aftersales Coordinator to manage service job administration, invoicing, warranty claims, purchasing and daily customer support.

We value detail-minded, reliable administrators who communicate clearly, keep accurate records and thrive in a busy, deadline-driven environment. Automotive or agricultural machinery knowledge is advantageous.

Competenze

• Service job administration, invoicing, warranty claims, purchasing and day-to-day customer support.
• Excellent attention to detail across data entry of invoicing, purchasing and document control.
• Strong administration, scheduling and prioritisation skills.
• Sound computer literacy, including Microsoft 365 programs.
• An understanding of farming communities and rural operations would be an advantage.
• Experience with Pronto or in an automotive or agricultural machinery dealership will be highly regarded.

Mansioni

• We are seeking a reliable and accurate administrator who keeps details organised, follows tasks through and supports a team.
• Confident communication with internal and external customers.
• Must manage records accurately and provide day-to-day customer support.
• Maintain invoicing, purchasing and document control with attention to detail.
• Collaborate across a busy, deadline-driven environment.

Conoscenze

Administration

Invoicing

Warranty claims

Purchasing

Customer support

Scheduling

Prioritisation

Data entry

Document control

Microsoft 365

Pronto

Strumenti

Microsoft 365

Pronto

Descrizione del lavoro

Keep our service operation moving and help deliver a great experience for customers, technicians and suppliers.

Caffery’s is seeking an organised and detail-focused Aftersales Administrator to join our Service team in Echuca. Working closely with the Aftersales Manager and Aftersales Coordinator, you will play a central role in service job administration, invoicing, warranty claims, purchasing and day-to-day customer support.

Keep our service operation moving and help deliver a great experience for customers, technicians and suppliers.

Caffery’s is seeking an organised and detail-focused Aftersales Administrator to join our Service team in Echuca. Working closely with the Aftersales Manager and Aftersales Coordinator, you will play a central role in service job administration, invoicing, warranty claims, purchasing and day-to-day customer support.

The role

We are requiring a reliable and accurate administrator who enjoys keeping details organised, following tasks through and supporting a team.

They must communicate clearly, work comfortably across competing deadlines and take pride in accurate records and customer service.

• Confident communication skills and a professional phone manner with internal and external customers.
• Strong administration, scheduling and prioritisation skills.
• Excellent attention to detail across data entry of invoicing, purchasing and document control.
• Sound computer literacy, including Microsoft 365 programs.
• The ability to work collaboratively in a busy, deadline-driven environment.
• Experience with Pronto or in an automotive or agricultural machinery dealership will be highly regarded.
• An understanding of farming communities and rural operations would be an advantage.

Why join Caffery’s?

Join a well-established locally owned business in a full-time role where your organisation and initiative will make a visible difference. You will work with a supportive team, build specialised dealership knowledge and contribute to dependable aftersales service for customers across the region.