After-Sales Parts Specialist

GCR3; Brisbane; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent position

Mon–Fri (no weekends)

Training provided

Descripción de la vacante

Palfinger Australia is seeking an experienced Customer Service or After-Sales specialist, or Spare Parts Interpreter, to join our Brisbane team. You will manage Spare Parts and warranty enquiries, build strong relationships with Service Partners, End Users and the Sales/Technical teams, and help improve our systems and processes with initiative and accuracy.

Reporting to the Aftersales Solutions Manager, you'll learn our spare parts range and use our systems to advise and sell parts across

Formación

• Experience in customer service or after-sales roles; ability to learn systems quickly.
• Proactive and able to contribute to process improvements.
• Strong communication and organisational skills.
• Comfort with computer systems and data accuracy.

Responsabilidades

• Build strong relationships with Service Partners, End Users, Sales and Technical Teams.
• Advise and sell Spare Parts for Material Handling Equipment and related warranty servicing orders.
• Learn and use Palfinger Spare Parts range and internal systems to process enquiries.
• Support national servicing and parts orders across Australia, with initiative to improve processes.

Conocimientos

Customer service

After-sales

Spare parts knowledge

Descripción del empleo

Palfinger Australia is seeking an experienced Customer Service or After-Sales specialist, or Spare Parts Interpreter, to join our Brisbane team. You will manage Spare Parts and warranty enquiries, build strong relationships with Service Partners, End Users and the Sales/Technical teams, and help improve our systems and processes with initiative and accuracy.

Reporting to the Aftersales Solutions Manager, you'll learn our spare parts range and use our systems to advise and sell parts across