After-Sales Parts & Solutions Specialist

PALFINGER Australia; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Palfinger Australia, based at our National Head Office in Wacol, is seeking an After-Sales specialist to build strong relationships with service partners, end users and internal teams. You will handle spare parts and warranty enquiries and learn our systems with guidance from colleagues across Australia.

Excellent training and support are provided, with opportunities for long-term growth within a global brand.

Qualifications

• Experienced after-sales professional or spare parts interpreter with initiative.
• Ability to learn Palfinger systems and processes and improve them over time.
• Sell and advise on spare parts and warranty servicing orders.
• Develop working knowledge of Palfinger Spare Parts range from small mechanical parts to hydraulic fittings.

Responsibilities

• Advise and sell spare parts for Palfinger materials handling equipment to service partners and end users.
• Learn and follow After-Sales systems and processes, contributing to improvements.
• Provide excellent support with spare parts and warranty inquiries with team backing across Australia.

Skills

Excellent communication

Strong planning

Problem solving

Good computer skills

Numeracy & literacy

Job description

Palfinger Australia, based at our National Head Office in Wacol, is seeking an After-Sales specialist to build strong relationships with service partners, end users and internal teams. You will handle spare parts and warranty enquiries and learn our systems with guidance from colleagues across Australia.

Excellent training and support are provided, with opportunities for long-term growth within a global brand.