Administrator - Scheduling

Astrum Recruitment; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

Astrum Recruitment is seeking an experienced scheduler for an established HVAC services business in Braeside, Melbourne. The role involves coordinating service jobs, moving technicians efficiently, and handling client work orders across multiple portals.

You will excel in a fast-paced, high-volume environment, with strong communication and organizational skills, and be available to start immediately. This temporary role offers potential for permanency as the business grows.

Qualifications

• Proven scheduling or dispatch experience in a service-based industry (trades, field service, maintenance or similar).
• Confident working in a fast-paced, high-volume environment.
• Strong communication and organisation skills.

Responsibilities

• Schedule and coordinate service jobs and technicians in a high-volume environment.
• Log into client portals to accept, update and close out work orders.
• Liaise with clients, technicians and internal teams to keep jobs on track.
• Follow up outstanding jobs and keep accurate records.

Skills

Scheduling

Dispatch

Communication

Organization

Job description

• Immediate start temporary role with opportunity to go permanent
• Flexible start times: choose 7am, 8am or 9am
• Amazing team culture and growing stable business

About the role

Our client, an established HVAC services business in Braeside, needs an experienced scheduler to join their busy service team ASAP. This is a fast-paced, high-volume role where no two days look the same. You'll keep jobs and technicians moving while managing client work orders across multiple online portals.

Key responsibilities

• Schedule and coordinate service jobs and technicians in a high-volume environment
• Log into client portals to accept, update and close out work orders
• Liaise with clients, technicians and internal teams to keep jobs on track
• Follow up outstanding jobs and keep accurate records

About you

• Proven scheduling or dispatch experience, ideally in a service-based industry (trades, field service, maintenance or similar)
• Confident working in a fast-paced, high-volume environment
• Comfortable navigating client portals and job management systems
• Strong communication and organisation skills
• Available to start immediately