Administrator Receptionist

Hitachi Construction Machinery; Darwin; On-site; AUD 55,000 - 70,000; Full time

Benefits offered by this job

Biannual bonus

Flexible hours

Job share

Staff discounts

Career development

Supportive management

Job summary

Hitachi Construction Machinery Australia is seeking an Administration Assistant / Receptionist for our Darwin office. You will provide administrative support, greet visitors, answer calls and emails, manage debtors and suppliers, and assist with WHS compliance and office bookings.

The role is permanent, full-time, Monday to Friday, based in Darwin, with a focus on delivering excellent customer service and contributing to a positive, safe workplace.

Qualifications

• Proven experience in administrative roles
• Strong MS Office skills (Word/Excel)
• Excellent communication and customer service abilities
• Ability to manage multiple tasks and timelines

Responsibilities

• Provide quality administrative services to support branch operations
• Manage debtors, accounts payable and banking
• Handle escalated customer queries and ensure timely resolution
• Ensure WHS compliance and organise safety inductions
• Coordinate meeting schedules and book office facilities
• Greet customers and handle calls and emails
• Demonstrate proficiency in MS Office; MS Dynamics is a plus

Skills

MS Office

Communication

Organizational skills

Customer service

Tools

MS Word

MS Excel

MS Dynamics

Job description

About Us

Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries

Opportunity

Hitachi has an exciting opportunity for an experienced and motivated individual to join the team in the position of Administration Assistant / Receptionist. This is a permanent, full-time role working Monday to Friday based in our Darwin office.

Reporting to the Admin Manager you will be responsible for:

• Providing quality administrative services to support branch operations in true Hitachi Spirit
• Managing debtors, accounts payable and banking
• Interpreting escalated customer queries and understanding needs to ensure Hitachi’s promise of Total Customer Satisfaction is successfully delivered in a timely manner
• Ensuring and monitoring compliance in house to WHS Policies and Procedures and organising safety inductions
• Managing use and bookings of office facilities and coordinating meeting schedules for internal and external users
• Greeting customers, answering calls and email enquiries
• Demonstrated MS Office experience, including Word and Excel (experience in MS Dynamics is preferable but not essential)

Benefits

• In return for your hard work and dedication you will receive:
• Opportunity to earn biannual bonuses!
• Permanent, full-time position with a leading OEM
• Job Share will be considered. Flexible working hours may be negotiated.
• Exclusive staff discounts on Medibank Health Cover and a wide range of other products and services
• A supportive management team which values your input in finding new and innovative ways of achieving success
• Continuous training and upskilling with real career development opportunities
• Be a key member in a leading OEM which genuinely ensures everyone is happy and safe at work!

At Hitachi, we value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.