Administrator & Client Services Coordinator (Accounting)

MB+M Pty Ltd; Greater Shepparton; On-site; AUD 60,000 - 70,000; Full time

Job summary

MB+M is seeking an organised Administrator & Client Services Coordinator to support our Advisors, clients and Accounting team. You\'ll deliver professional administration, manage client communications and day-to-day support that frees Advisors to focus on high‑quality advice.

Based in Shepparton, this full‑time, on‑site role offers variety, a friendly team and exposure to professional services across accounting, banking and education sectors.

Qualifications

• Experience in administration, client service or customer service roles.

Responsibilities

• Support Advisors and Accountants with client administration activities.
• Coordinate appointments, meetings and client communications.
• Prepare client correspondence and documentation.
• Manage client records and maintain data accuracy.
• Liaise with clients, government agencies and external service providers.
• Deliver a professional and client-centred experience.

Skills

Administration

Client service

Communication

Organisation

Data accuracy

Job description

Join a team that genuinely enjoys working together.

At MB+M, we're more than accountants and advisers.

We're a local professional services firm built on strong relationships, outstanding client service and people who enjoy supporting each other to succeed.

We're looking for an organised, proactive and client-focused administration professional to join our Accounting team as an Administrator & Client Services Coordinator (Accounting).

If you enjoy helping people, building relationships and keeping things organised, this could be the perfect opportunity for you.

Why You’ll Love Working at MB+M

• Friendly and supportive team environment
• Variety in your day-to-day work
• Career development opportunities
• Enjoy a connected workplace with regular social club events, team celebrations and opportunities to support our local community
• Work for a trusted local firm with a strong reputation built over more than 80 years

Most importantly, you'll join a team that genuinely enjoys working together and takes pride in helping clients achieve their goals.

About the Role

As an Administrator & Client Services Coordinator, you'll provide essential support to our Advisors, clients and Accounting team.

You'll help create a positive client experience through professional administration, client communication and day‑to‑day support that allows our Advisors to focus on delivering exceptional advice and service.

You'll be an important point of contact for clients and a trusted support person within the team.

Responsibilities Include:

• Supporting Advisors and Accountants with client administration activities

• Coordinating appointments, meetings and client communications

• Preparing client correspondence and documentation

• Managing client records and maintaining data accuracy

• Liaising with clients, government agencies and external service providers

• Delivering a professional and client‑centred experience

About You

You'll thrive in this role if you:

• Enjoy helping people and building relationships

• Are organised, dependable and detail‑oriented

• Communicate confidently and professionally

• Can manage multiple priorities while maintaining accuracy

• Enjoy supporting busy professionals and teams

• Deliver exceptional client service

Experience We'd Love to See

We welcome applications from people with experience in:

• Administration, client service or customer service roles

• Executive Assistant, Office Administrator or business support roles

• Professional services, banking, legal, medical, education or community service environments

Previous accounting industry experience is highly regarded but not essential. We're interested in people who bring strong administration, client service or business support experience from a range of industries.

Before You Apply

• Full‑time

• Permanent

• Based on‑site in our Shepparton office

Please note that sponsorship is not available for this position.

Ready to Apply?

Previous accounting experience isn't required. What matters most is your ability to build relationships, stay organised and provide outstanding support to clients and colleagues.

If you're looking for more than "just another administration job" and want to join a team that values people, professionalism and genuine relationships, we'd love to hear from you.

For a confidential discussion, contact Kali Frost, HR Manager, or visit the MB+M Careers page https://www.mbmgroup.com.au/careers/

MB+M is managing this recruitment process directly. Recruitment agencies need not apply.