Admin Officer

SMB Accounting; Maryborough; On-site; AUD 42,000 - 54,000; Full time

Job summary

SMB Accounting in Maryborough, Queensland, is seeking an organised administrator to be the first point of contact for clients in person and over the phone. No accounting experience is required as training will be provided.

You will greet clients, manage diaries, handle enquiries, and support the office with general administration. A friendly, confidential, and detail-oriented approach is essential for success in this role.

Qualifications

• Previous administration or reception experience is expected.
• Proficient with Microsoft Office applications (Outlook, Word, Excel).
• Excellent organisational skills and strong attention to detail are essential.
• Warm, professional manner with clients and colleagues.
• Discretion when handling confidential information is required.
• Experience in an accounting, legal or similar office is a bonus but not essential.

Responsibilities

• Greeting clients and answering phone and email enquiries
• Managing appointments and diaries
• Following up clients for outstanding information and signed documents
• Scanning, filing and keeping client records up to date in our practice software
• Preparing and sending engagement letters, invoices and general correspondence
• Assisting with debtor follow-up
• General office duties such as mail, supplies and keeping reception tidy

Skills

Admin experience

Microsoft Office

Organisational skills

Client-facing

Confidentiality

Accounting/Legal office bonus

Tools

Outlook

Word

Excel

Job description

You'll be the first point of contact for clients, both in person and on the phone, and the person the team relies on to keep the office organised. No accounting experience is needed. If you're well organised, good with people and comfortable with computers, we'll teach you the rest.

Key responsibilities

• Greeting clients and answering phone and email enquiries
• Managing appointments and diaries
• Following up clients for outstanding information and signed documents
• Scanning, filing and keeping client records up to date in our practice software
• Preparing and sending engagement letters, invoices and general correspondence
• Assisting with debtor follow-up
• General office duties such as mail, supplies and keeping reception tidy

About you

• Previous administration or reception experience, ideally in a professional office
• Confident with Microsoft Office (Outlook, Word, Excel)
• Excellent organisation skills and strong attention to detail
• Warm, professional manner with clients
• Able to handle confidential information discreetly
• Experience in an accounting, legal or similar office is a bonus but not essential

About us

SMB Accounting is an accounting Business with offices across Queensland and Victoria, looking after small business and individual clients. We provide tax, bookkeeping, audit and business advisory services. Our Maryborough office is growing, and we're looking for an organised, friendly administrator to keep things running smoothly.