Administrative Support Specialist — Hybrid Work

Arthur J. Gallagher & Co. (AJG); Adelaide; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Annual leave

Lifestyle leave

Novated leasing

Volunteer days

Health insurance discounts

Employee stock purchase

Parental leave

Hybrid work arrangements

Mental health support

Discounts via Reward Gateway

Job summary

Gallagher Bassett is seeking an Administration Assistant to provide proactive administrative support for internal stakeholders and help drive performance targets with high-quality administrative functions.

You will deliver data entry, calendar management, appointment bookings, and correspondence using templates, while maintaining filing systems and supporting a customer-centric service approach across the RTWSA and Gallagher Bassett platforms.

Qualifications

• Experience in a customer service-based role.
• Strong administration experience.
• Excellent communication and interpersonal skills, and a team player attitude.
• Exceptional time management and organisation skills.
• Experience working in a dynamic, fast-paced environment.

Responsibilities

• Provide high quality customer service to all stakeholders.
• Accurate Data Entry.
• Team calendar management.
• Booking appointments and referrals with service providers.
• Utilise templates to draft and issue letters to external stakeholders.
• Request and follow up information from external stakeholders as required.
• Monitor and action emails as required.
• Maintain up-to-date filing systems through regular data entry.
• Upload all relevant data into Gallagher Bassett and RTWSA systems promptly.
• Deliver tailored customer-centric service with empathy and respect; align with RTWSA CARE Principles.
• Other duties as prescribed by management.

Skills

Customer service

Administration

Communication

Time management

Fast-paced

Job description

Gallagher Bassett is seeking an Administration Assistant to provide proactive administrative support for internal stakeholders and help drive performance targets with high-quality administrative functions.

You will deliver data entry, calendar management, appointment bookings, and correspondence using templates, while maintaining filing systems and supporting a customer-centric service approach across the RTWSA and Gallagher Bassett platforms.