Administrative Assistant — Hybrid & Impactful Support

Gallagher Bassett; Adelaide; Hybrid; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance Discounts

Novated Leasing opportunities

Volunteer days

Employee Stock Purchase Program

Paid parental leave

Flexible and hybrid work arrangements

Mental Health and Wellbeing Support

Job summary

Gallagher Bassett in Adelaide is seeking an Administration Assistant to provide proactive administrative support for internal stakeholders, ensuring performance targets are met through high-quality administrative functions.

You will handle data entry, calendar management, communications, and document drafting in a fast-paced environment, with a focus on empathy and efficiency across internal teams.

Qualifications

• Recent work experience within a customer service-based role.
• Strong administration experience.
• Excellent communication and interpersonal skills.
• Exceptional time management and organisation skills.
• Experience working within a dynamic fast paced environment.

Responsibilities

• Provide high quality customer service to all stakeholders.
• Accurate Data Entry.
• Team calendar management.
• Booking appointments and referrals with service providers.
• Draft and issue letters to external stakeholders using templates.
• Request and follow up information from external stakeholders as required.
• Monitor and action emails as required.
• Maintain up-to-date filing systems through regular data entry.
• Upload data into Gallagher Bassett and Return to Work SA systems promptly.
• Deliver a tailored customer-centric service in line with RTWSA CARE Principles.
• Other duties as prescribed by management.

Skills

Customer service

Administration

Communication

Time management

Team player

Job description

Gallagher Bassett in Adelaide is seeking an Administration Assistant to provide proactive administrative support for internal stakeholders, ensuring performance targets are met through high-quality administrative functions.

You will handle data entry, calendar management, communications, and document drafting in a fast-paced environment, with a focus on empathy and efficiency across internal teams.