Client Services Coordinator - Remote, Data & CRM Support

Gallagher Bassett; City of Melbourne; Hybrid; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Work from Home

Career growth

Parental leave

Wellbeing program

Staff discounts

Job summary

Gallagher Bassett is hiring a Client Services Coordinator in Melbourne to deliver top-notch service across the client base. You’ll coordinate administrative tasks, maintain client records, and help prepare reports and presentations to support client relationships.

You’ll work in a flexible environment with work-from-home options, collaborating with a fast-paced team to ensure a smooth client experience and exceptional service delivery.

Qualifications

• Proven experience as an administrative assistant or in a similar role.
• Proficient in Microsoft Excel and data handling.
• Experience with CRM systems, preferably Salesforce.
• Strong organisational, time management and communication skills.
• Ability to work independently and within a fast-paced team.

Responsibilities

• Assist Client Services in managing and maintaining client information and reports.
• Coordinate Victorian tender responses with inputs from subject matter experts.
• Maintain Salesforce CRM with accurate client data.
• Utilise Excel and databases to collect, organise and analyse data.
• Support preparation of client reports and presentations.
• Organise meetings, conferences and events and respond to inquiries.

Skills

Administrative experience

Excel proficiency

CRM experience

Data analysis

Organisational skills

Communication skills

Problem solving

Team collaboration

Tools

Salesforce

Job description

Gallagher Bassett is hiring a Client Services Coordinator in Melbourne to deliver top-notch service across the client base. You’ll coordinate administrative tasks, maintain client records, and help prepare reports and presentations to support client relationships.

You’ll work in a flexible environment with work-from-home options, collaborating with a fast-paced team to ensure a smooth client experience and exceptional service delivery.