Administrative & Scheduling Support Specialist

Essential Network Solutions; Gold Coast City; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Full-time permanent position

Competitive salary package

Fun, friendly and supportive team

Modern office based in Burleigh Heads

Stable business with long-term career

Variety, autonomy and responsibility

Ongoing training and support

Job summary

Essential Network Solutions in Burleigh Heads, QLD, is seeking an Administration Assistant to support the Scheduling team, manage customer enquiries, and keep daily operations running smoothly.

The role suits someone organized, with strong communication skills, proficient in Microsoft Office, and able to handle multiple tasks in a fast-paced environment.

Full-time permanent position with a friendly team and a modern office environment at Burleigh Heads.

Qualifications

• Experience in administration, scheduling or customer service preferred.
• Strong communication skills via phone and email.
• Organised with attention to detail and ability to manage multiple tasks.
• Proficient in Microsoft Office suite.

Responsibilities

• Manage customer emails, calls and general enquiries
• Monitor and maintain shared inboxes
• Assist with scheduling and job administration activities
• Coordinate customer communications, confirmations and reschedules
• Follow up outstanding information and job requirements
• Maintain accurate records and data entry
• Support technicians and scheduling staff throughout the day
• Assist with a range of administrative tasks across the business

Skills

Excellent communication

Multitasking

Attention to detail

Team player

Independent worker

Reliability

Proactive learner

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Essential Network Solutions in Burleigh Heads, QLD, is seeking an Administration Assistant to support the Scheduling team, manage customer enquiries, and keep daily operations running smoothly.

The role suits someone organized, with strong communication skills, proficient in Microsoft Office, and able to handle multiple tasks in a fast-paced environment.

Full-time permanent position with a friendly team and a modern office environment at Burleigh Heads.