Administrative Officer, Health Services & Records Support

NSW Health; Wagga Wagga; On-site; AUD 74,000 - 76,000; Full time

Job summary

NSW Health in Wagga Wagga invites applications for an Administrative Officer to provide administration and clerical support to the manager and team, enabling smooth operation of the unit. The role is permanent full-time with 12 hours per week.

The position involves delivering quality customer service, managing records, bookings and correspondence, and supporting improvements to local processes. A National Police Check and a Class C Driver's Licence are required.

Qualifications

• Experience in a similar support role within a complex organisation.
• Ability to prioritise tasks and achieve key duties in a busy environment.
• Strong written and verbal communication with stakeholders; attention to detail.
• Advanced computer skills including Microsoft Office and email systems.
• Demonstrated initiative and ability to work under broad supervision.
• Willingness to travel for work purposes.

Responsibilities

• Provide quality customer service to face-to-face and telephone enquiries.
• Perform clerical tasks: record management, bookings/appointments, filing, mail.
• Assist with more complex tasks or projects and provide relief for staff as required.
• Support manager with improvements in local processes.
• Make decisions on day-to-day operational matters under general instruction.

Skills

Customer service

Communication

Record management

Clerical duties

Microsoft Office

Tools

Microsoft Office

Windows-based applications

Job description

NSW Health in Wagga Wagga invites applications for an Administrative Officer to provide administration and clerical support to the manager and team, enabling smooth operation of the unit. The role is permanent full-time with 12 hours per week.

The position involves delivering quality customer service, managing records, bookings and correspondence, and supporting improvements to local processes. A National Police Check and a Class C Driver's Licence are required.