Administration Officer

I Work For Sa; City of Mount Gambier; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Salary packaging benefit

Meal entertainment allowance

Fitness Passport

Free public transport

Employee Assistance Program

Relocation support

Job summary

SA Health in Mount Gambier is seeking an Administration Officer for the Women’s and Children’s Health Network (CaFHS) offices nationwide. The role reports to the Administrative Manager and provides administrative support and high-quality customer service to a diverse client base.

The position is a full-time, 12-month contract. It offers the ASO2 salary range of $66,442 to $69,504 plus 12% superannuation and salary sacrifice benefits, with additional perks and relocation considerations where

Qualifications

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations
• Able to effectively resolve conflict in the workplace
• Working in a demanding frontline customer service position within a Health Service
• Administrative Systems, Procedures and Guidelines

Responsibilities

• Ensure the provision of a quality customer information and enquiry service to both internal and external clients
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service
• Responsible for maintaining an efficient and coordinated customer booking system, supporting effective records management, and ensuring the accuracy of electronic databases
• Responsible for maintaining a confidential and secure client records service, participating in quality and risk management activities to support continuous service improvement, and contributing to a positive and safe work environment

Skills

Interpersonal skills

Communication skills

Conflict resolution

Frontline customer service

Administrative systems

Job description

SA Health
Job reference: 952975
Location: 5291 - MOUNT GAMBIER
Job status: Short Term Contract
Eligibility: Open to Everyone

• Women's and Children's Health Network, Child and Family Health Services (CaFHS), Mount Gambier, 5291
• Salary - ASO2 - Administrative Services Officer L2, $66,442 to $69,504 + 12% Superannuation and Salary Sacrifice Benefits
• Full Time- 12 Month Contract

About WCHN

Join the Women's and Children's Health Network (WCHN), South Australia's leading provider of care for women, babies, children and young people. We're shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional $2,650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Women's and Children's Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated, subject to eligibility.

About the role

The position of Administration Officer reports to the Administrative Coordinator / Administration Manager and is responsible to the Administrative Manager / Advanced Nurse Unit Manager for the provision of administrative support and quality customer service to a range of clients for the Child and Family Health Service offices located at a variety of locations state-wide.

Key duties of the role

• Ensure the provision of a quality customer information and enquiry service to both internal and external clients
• Contribute to the efficient and effective operation of services by providing a comprehensive administration support service
• Responsible for maintaining an efficient and coordinated customer booking system, supporting effective records management, and ensuring the accuracy of electronic databases.
• Responsible for maintaining a confidential and secure client records service, participating in quality and risk management activities to support continuous service improvement, and contributing to a positive and safe work environment

Skills and Experience

• Sound interpersonal and communication skills including the ability to communicate effectively with consumers, staff, external agencies and members of the public, both face-to-face and over the telephone, demonstrating a respect for different cultural groups and life situations
• Able to effectively resolve conflict in the workplace
• Working in a demanding frontline customer service position within a Health Service
• Administrative Systems, Procedures and Guidelines

Want to learn more about career opportunities at WCHN?

Realise Your Potential and join one of our many teams making a positive difference in the community.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Thursday 12 November 2026 11:55PM

Flexibility Statement

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.