Administrative Coordinator for Trade Services

Lead Group; Georges River; On-site; AUD 39,000 - 48,000; Full time

Benefits offered by this job

On-site parking

Close to cafés and public transport

Job summary

Lead Group is seeking an administered assistant to join their Carlton office, providing essential support to customers, technicians and the office team. You will handle scheduling, invoicing, and daily admin tasks in a busy trade services environment.

Ideal candidates bring administration experience, strong communication, and a positive, can-do attitude. This on-site role offers a stable, Monday–Friday schedule with a friendly team in a growing HVAC-related business.

Qualifications

• Previous administration, coordinating or scheduling experience.
• Confident answering phones and dealing with customers.
• Organised, reliable and able to manage a busy inbox and daily workload.
• Friendly, professional and able to build good relationships with customers and technicians.

Responsibilities

• Answering incoming phone calls and responding to customer enquiries.
• Managing emails and general customer communication.
• Scheduling jobs for technicians.
• Working closely with the operations team, PM/Estimator and business owners.
• Generating invoices on Xero and using Xero for invoicing.
• Supporting the wider team with general administration duties.
• Helping ensure jobs are booked, followed up and completed smoothly.

Skills

Administration experience

Organised

Phone communication

Customer service

Team player

Email management

Tools

ServiceM8

Xero

Job description

Lead Group is seeking an administered assistant to join their Carlton office, providing essential support to customers, technicians and the office team. You will handle scheduling, invoicing, and daily admin tasks in a busy trade services environment.

Ideal candidates bring administration experience, strong communication, and a positive, can-do attitude. This on-site role offers a stable, Monday–Friday schedule with a friendly team in a growing HVAC-related business.