Service - Coordinator - HVAC

Warami Solutions; Parramatta; Presencial; AUD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary package

Career development opportunities

Long-term career progression

Descripción de la vacante

Warami Solutions is seeking an experienced HVAC Service Coordinator to join our growing commercial mechanical services team in Parramatta. The role focuses on coordinating daily service operations, scheduling technicians and ensuring preventive and reactive maintenance is delivered efficiently.

You will support the service management team, technicians and clients, maintaining smooth day-to-day operations and accurate documentation across service activities.

Formación

• Experience coordinating HVAC or building services field teams.
• Experience using service management software or CRM systems.
• Strong administration, planning and organisational skills.
• Understanding of commercial HVAC systems and maintenance processes.

Responsabilidades

• Coordinate daily schedules and workloads for HVAC service technicians.
• Manage incoming service requests, breakdowns and reactive maintenance jobs.
• Schedule preventative maintenance and planned servicing.
• Liaise with clients, building managers and technicians to coordinate site attendance.
• Prepare work orders, purchase orders and service documentation.
• Monitor job progress, technician productivity and outstanding works.
• Assist with quoting, estimates and maintenance proposals.
• Manage client enquiries and provide regular job updates.
• Ensure service reports and compliance documentation are completed.
• Assist with invoicing, job costing and service administration.
• Support the Service Manager with daily operational requirements.

Conocimientos

HVAC coordination

Field service coordination

Administration

Planning

CRM software

Microsoft Office

Customer service

Problem-solving

Attention to detail

Communication

Herramientas

CRM systems

Descripción del empleo

We are seeking an experienced and organised HVAC Service Coordinator to join a growing commercial mechanical services business.

This is an excellent opportunity for someone with experience in the HVAC or building services industry who can coordinate daily service operations, manage technician schedules and ensure preventative maintenance and reactive service works are delivered efficiently.

You will play a key role in supporting the service management team, technicians and clients while ensuring the smooth day-to-day operation of the service department.

Key Responsibilities

Coordinate daily schedules and workloads for HVAC service technicians.

Manage incoming service requests, breakdowns and reactive maintenance jobs.

Schedule preventative maintenance and planned servicing.

Liaise with clients, building managers and technicians to coordinate site attendance.

Prepare work orders, purchase orders and service documentation.

Monitor job progress, technician productivity and outstanding works.

Assist with quoting, estimates and maintenance proposals.

Manage client enquiries and provide regular job updates.

Ensure service reports and compliance documentation are completed.

Assist with invoicing, job costing and service administration.

Support the Service Manager with daily operational requirements.

Skills & Experience

Previous experience in an HVAC, mechanical services or building services environment.

Experience coordinating field service technicians or trades teams.

Strong administration, planning and organisational skills.

Understanding of commercial HVAC systems and maintenance processes.

Experience using service management software or CRM systems.

Strong communication and customer service skills.

Ability to manage competing priorities in a fast-paced environment.

High attention to detail and problem-solving capabilities.

Proficiency in Microsoft Office.

What's on Offer

Competitive salary package.

Join an established and growing mechanical services business.

Supportive management team and positive working environment.

Opportunity to develop your career within the HVAC industry.

Long-term career progression opportunities.

Work alongside an experienced team of service technicians and managers.

Stable pipeline of commercial service and maintenance work.

A

bout You

You are a proactive and highly organised individual who thrives in a fast-paced service environment. You enjoy coordinating people, managing competing priorities and ensuring clients receive exceptional service.

You have strong communication skills, a solutions-focused mindset and the ability to keep operations running smoothly.

If you have experience in HVAC service coordination and are looking for your next career opportunity, we want to hear from you.