Administrative Coordinator – Client Liaison & Booking

Australia Wide Coaches Pty; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Australia Wide Coaches Pty is seeking an administration/customer service professional to support daily operations in NSW. You will handle calls, emails, quotations, bookings, and data entry, ensuring accurate records and timely processing of payments.

The role offers on-site work within a friendly, family-owned team. Ideal candidates will have prior admin or customer service experience, strong communication, and excellent organisational skills.

Qualifications

• Experience in an administration or customer service role.
• Excellent written and verbal communication.
• Excellent organisational skills and attention to detail.
• Able to multitask and prioritise workloads in a busy environment.
• Proficient with computers and Microsoft Office.

Responsibilities

• Answer incoming calls and respond to customer enquiries.
• Manage emails and general correspondence.
• Prepare quotations and process charter bookings.
• Liaise with customers regarding bookings and travel requirements.
• Maintain accurate booking information and records.
• Process payments and invoicing; general administration.
• Data entry, filing and maintaining office records.
• Assist management and other team members with general administrative tasks.

Skills

Customer service

Communication

Organisational skills

Multitasking

Attention to detail

Independent worker

Tools

Microsoft Office

Job description

Australia Wide Coaches Pty is seeking an administration/customer service professional to support daily operations in NSW. You will handle calls, emails, quotations, bookings, and data entry, ensuring accurate records and timely processing of payments.

The role offers on-site work within a friendly, family-owned team. Ideal candidates will have prior admin or customer service experience, strong communication, and excellent organisational skills.