Administrative Coordinator

Aquent; Redmond; On-site; AUD 60,000 - 75,000; Full time

Job summary

Aquent is a global talent and staffing partner helping a leading technology company credential external collaborators. You will own the end-to-end credentialing lifecycle, coordinating onboarding, access and offboarding while serving as the main point of contact for inquiries.

Responsibilities include tracking partner data, supporting device requests, and addressing IT-related issues during onboarding. Strong organization, communication and discretion are essential to ensure efficient operations

Qualifications

• Proficient with Outlook, Teams, Excel and PowerPoint.
• Strong organizational skills with ability to manage multiple tasks.
• Discretion and confidentiality in handling information.
• Excellent written and verbal communication for diverse stakeholders.
• Ability to work independently in a task-oriented environment.

Responsibilities

• Serve as the principal point of contact for external partner credentialing from onboarding to offboarding.
• Handle inquiries and correspondence related to external partners with timely responses.
• Act as liaison between external partners, internal managers, stakeholders and administrators.
• Manage high volume requests with efficiency and accuracy.
• Maintain and track lists of external partners ensuring data accuracy and compliance.
• Coordinate onboarding and offboarding processes for external partners.

Skills

Outlook

Teams

Excel

PowerPoint

organizational skills

discretion

communication

independent work

Job description

Aquent is proud to partner with a global technology leader renowned for its innovative products and services that shape the future of digital experiences. This organization is at the forefront of technological advancement, driving progress and empowering millions worldwide. As a critical partner, Aquent helps this company achieve its ambitious goals by connecting them with exceptional talent who make a tangible difference.

Are you a highly organized and proactive individual looking to make a significant impact by ensuring seamless operations for a dynamic global team? We are seeking a dedicated professional to play a pivotal role in managing the end-to-end credentialing process for our valued external partners. This is an exciting opportunity to be the central point of contact, ensuring that all guest collaborators have the support and resources they need to contribute effectively, directly impacting project success and overall operational efficiency. Your meticulous attention to detail and strong communication skills will be essential in maintaining a smooth, organized, and highly functional environment for our extended workforce.

About the Role

In this essential role, you will be the cornerstone of support for external partners, managing their lifecycle from onboarding to offboarding. You will be instrumental in maintaining an organized and efficient process, serving as the primary point of contact for all inquiries and requests. This position offers a unique chance to contribute to the operational excellence of a leading technology company by ensuring that all external collaborators are properly credentialed, equipped, and supported, allowing them to focus on their critical contributions.

Key Responsibilities

• Serve as the principal point of contact for all external partner credentialing needs, managing the end-to-end process.
• Handle all inquiries and correspondence related to external partners, ensuring timely and accurate responses.
• Act as the main liaison and support for relationships between external partners, internal managers, stakeholders, and business administrators.
• Manage and respond to a high volume of requests efficiently and effectively.
• Maintain and track comprehensive lists of external partners, ensuring data accuracy and compliance.
• Coordinate and facilitate the onboarding and offboarding processes for external partners.
• Manage and coordinate device requests and returns, maintaining appropriate tracking records.
• Provide assistance to external partners with access and IT-related issues during their onboarding phase.
• Address additional basic management needs for external partners as they arise.
• Provide support for additional credential management tasks and ad-hoc requests as required.

What You'll Bring

Must-Have Qualifications

• Demonstrated proficiency with widely recognized commercial software, including Outlook, Teams, Excel, and PowerPoint.
• Strong organizational skills with a proven ability to manage multiple tasks and maintain detailed records.
• Exceptional discretion and consistent follow-through when handling requests and confidential information.
• Excellent written and verbal communication skills, capable of serving as a primary point of contact for diverse stakeholders.
• Ability to work independently in a task-oriented environment while maintaining a consistent working schedule.

Preferred Qualifications

• Prior administrative or business support experience, particularly in roles involving structured, process-driven work.
• Experience working within a large corporate or technology environment.
• Experience with onboarding/offboarding processes, credential or access management, request tracking, and stakeholder coordination.
• A strong emphasis on relevant professional experience over formal academic degrees for this role.

Client Description:

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you'll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. Wherever your passion lies and wherever your career is headed—you’ll play a role in projects that touch billions of lives. With flexible work options and a supportive environment, you'll have the tools to thrive both personally and professionally. Be part of something that truly matters.

Why work with AQUENT? Check out our awesome benefits: https://aquent.com/talent/talent-benefits

Aquent is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.