Senior Account Manager [AQ-23370]

Aquent; Redmond; Hybrid; AUD 166,000 - 180,000; Full time

Job summary

Aquent Studios is seeking an energetic operator to own and grow a flagship technology client partnership in Seattle. You will drive the full client lifecycle from discovery to delivery, negotiate proposals and SOWs, and collaborate with AI experts to implement tailored solutions.

The role offers high-impact leadership with multi-million dollar impact and room for advancement. Ideal candidates bring 4–8 years in account management or related roles, strong client-facing experience, and hands-on

Qualifications

• 4–8 years of professional experience in account management, client success, consulting, agency delivery, or business development.
• Client-facing experience with corporate stakeholders.
• Exposure to creative agency or marketing services (content creation, digital marketing, AI workflows).
• Hands-on experience drafting proposals, defining scopes of work, tracking budgets, or managing delivery.
• Hands-on experience using generative AI tools to streamline daily work.
• Comfort in unstructured situations and taking ownership of outcomes.

Responsibilities

• Own the full client lifecycle: lead discovery, propose/SOW negotiation, and rollout oversight.
• Cultivate deep client relationships across multiple teams to uncover opportunities.
• Design and implement tailored service models with internal teams and AI experts.
• Innovate with AI/automation tools to improve client workflows.
• Track project pipelines, financial health, and delivery metrics to keep scope clear.
• Collaborate with internal delivery teams to translate contracts into execution plans.

Skills

Client-facing experience

SOW drafting

Negotiation

Account management

AI & automation aptitude

Problem-solving mindset

Education

Strong academic background

Tools

Copilot

ChatGPT

Claude

Job description

Job Overview

Have you spent the last few years managing client deliverables, assisting with pitches, or helping write SOWs—without getting the room to truly run the show?

This is your time to step up and shine.

Aquent Studios is looking for a high-energy, early-to-mid career operator to own and grow our partnership with a flagship technology client in Seattle. We don’t want a traditional salesperson who drops a client the moment the contract is signed. We need an entrepreneurial builder who can build client trust, lead negotiations, roll up their sleeves to oversee implementation, and continuously experiment with new solutions (including AI and automated workflows).

Senior Account Manager

Location: Seattle, WA- HYBRID ONSITE

Job Overview

Have you spent the last few years managing client deliverables, assisting with pitches, or helping write SOWs—without getting the room to truly run the show? This is your time to step up and shine. Aquent Studios is looking for a high-energy, early-to-mid career operator to own and grow our partnership with a flagship technology client in Seattle. We don’t want a traditional salesperson who drops a client the moment the contract is signed. We need an entrepreneurial builder who can build client trust, lead negotiations, roll up their sleeves to oversee implementation, and continuously experiment with new solutions (including AI and automated workflows). If you thrive in ambiguity, love testing new ideas, and are ready for full ownership from initial pitch to final delivery, this role was built for you. Partnering directly with senior executive leadership, you will serve as a bridge between client business goals and Aquent Studios’ comprehensive capabilities. You will drive multi-million dollar impacts by transforming organizational challenges into high-value engagements in creative services, marketing operations, AI, automation, digital experiences, and content strategy. This role offers an exceptional platform for high-impact leadership and career advancement.

What You’ll Do

• Own the Full Client Lifecycle: Lead discovery sessions, negotiate proposals/SOWs, and stay onboard through rollout to ensure seamless delivery and account health.
• Cultivate Deep Client Relationships: Become the go‑to trusted partner across multiple client teams and product groups, uncovering new opportunities by truly understanding their operational challenges.
• Design & Implement Solutions: Partner with internal creative, marketing operations, and AI experts to scope tailored service models and bring them to life.
• Innovate & Experiment: Bring new ideas, creative approaches, and AI/automation tools to client workflows—constantly asking “How can we do this better?”
• Track Growth & Account Health: Keep a pulse on project pipelines, financial health, and delivery metrics, ensuring work stays on track and scope is clear.
• Collaborate Across Teams: Work hand‑in‑hand with internal delivery teams to translate contractual commitments into clear, actionable execution plans.

What You’ll Bring

Core Qualifications:

• 4–8 years of professional experience in account management, client success, consulting, agency delivery, or business development.
• Client-Facing Experience: Comfort working directly with corporate stakeholders and navigating client organizations.
• Service Familiarity: Exposure to creative agency or marketing services (e.g., content creation, digital marketing, AI workflows, or managed service delivery models).
• Hands‑on Execution & SOW Experience: Practical experience drafting proposals, defining scopes of work, tracking project budgets, or helping manage project delivery.
• Pragmatic Tech & AI Aptitude: Hands‑on experience using generative AI tools (Copilot, ChatGPT, Claude, etc.) to streamline daily work and improve client processes.
• Problem‑Solving Mindset: Comfort jumping into unstructured situations, figuring out the path forward, and taking ownership of outcomes.

Bonus Points

• Experience working inside or alongside enterprise technology environments.
• A natural instinct for system thinking—connecting what the client needs with how the team actually executes.
• An eagerness to learn, experiment, and take calculated risks to test new service offerings.

Ideal Company Profile & Mindset

• Academic Achievement: Strong academic background demonstrated through formal education.
• Leadership & Change Management: Proven track record of creating, driving, and sustaining transformational change across teams and client organizations.
• AI Fluency: Deep, practical fluency in applying AI technologies—both to streamline internal studio workflows and, most importantly, to transform client‑facing operating models and deliverables.
• Engineering Mindset & Systems Thinking: Ability to decompose complex organizational and marketing problems into scalable, structured, and interconnected systems.
• Builder Mindset: Hands‑on drive to build new capabilities, offers, practices, and teams from the ground up.
• Data‑Driven Strategy: Expertise in leveraging data, metrics, and insights to inform commercial decisions, track project success, and validate strategic bets.
• Experimental Approach: Willingness to test new approaches, iterate rapidly, and foster a culture of creative experimentation.

The pay range for this role is $115,000-$125,000 (annual discretionary bonus and benefits are available). Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

Aquent Studios is a global creative studio that delivers scale, speed and efficiency to the world’s most recognized brands. We create the work that matters the most to them—work that has a real impact on their business. As an Aquent Studio team member, you’ll have the opportunity to engage with the largest and most influential companies in the world, solving design challenges and extending their brands across tactic types and platforms, including digital design, UI/UX, video, motion, content, print design, web development, and more. If you want to do work that matters in a collaborative setting that values ingenuity and personal growth, you have found the right place!