Administrative Assistant - Pest Control

Advanced Pest Control; Shellharbour City Council; On-site; AUD 50,000 - 60,000; Full time

Job summary

Advanced Pest Control is seeking a dedicated Administrative Assistant to join our Albion Park Rail NSW team on a full-time basis. The role supports day-to-day operations through scheduling, client correspondence, and record-keeping within a small team.

The ideal candidate will have prior office administration or receptionist experience, strong organisational skills, and proficiency with Microsoft Office. A casual office environment with a supportive team is offered.

Qualifications

• Experience in an administrative or office support role.
• Strong organisational and time management skills.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office.
• Able to handle client interactions professionally.
• Basic numeracy and data entry skills.
• Reliable and able to work independently or in a team.
• Preferably experience in pest control or service industries.

Responsibilities

• Managing office operations including scheduling, correspondence, and general administration tasks
• Responding to client inquiries via phone, email and in person with professionalism and courtesy
• Processing and maintaining client records, invoices, and documentation in compliance with company procedures
• Coordinating appointments and managing calendars for team members and service technicians
• Preparing reports, quotations and administrative documents as required
• Supporting the team with data entry, filing and organisation of company records
• Processing payments and managing basic bookkeeping tasks
• Providing general support to management and operational staff as needed

Skills

Organisational skills

Communication skills

Time management

Customer service

Tools

Microsoft Office

Job description

Advanced Pest Control – Albion Park Rail NSW

Advanced Pest Control is seeking a dedicated and organised Administrative Assistant to join our team on a full-time basis. This is a key support role that ensures the smooth day-to-day operation of our pest control business. This role would ideally suit a candidate with previous experience as an office administrator/receptionist who prefers communication via telephone and electronic means and enjoys working in a casual office environment with a small team of dedicated professionals.

Key responsibilities

• Managing office operations including scheduling, correspondence, and general administration tasks
• Responding to client inquiries via phone, email and in person with professionalism and courtesy
• Processing and maintaining client records, invoices, and documentation in compliance with company procedures
• Coordinating appointments and managing calendars for team members and service technicians
• Preparing reports, quotations and administrative documents as required
• Supporting the team with data entry, filing and organisation of company records
• Processing payments and managing basic bookkeeping tasks
• Providing general support to management and operational staff as needed

What we're looking for

• Proven experience in an administrative or office support role, preferably in a service-based industry
• Strong organisational and time management skills with the ability to prioritise multiple tasks
• Excellent communication skills, both written and verbal, with a professional demeanour
• Proficiency in Microsoft Office applications and experience with office management software
• Accuracy and attention to detail in all administrative duties
• A customer-focused approach with the ability to handle client interactions professionally
• Basic numeracy skills and experience with data entry and record keeping
• Reliability and the ability to work independently as well as part of a team
• Preferably, familiarity with pest control or related service industries, though this is not essential

What we offer

• Full-time permanent employment with a stable, growing company
• A supportive and collaborative team environment where your contributions are valued

About us

Advanced Pest Control is a trusted pest management service provider serving the Illawarra area. We are committed to delivering professional, effective and reliable pest control solutions to residential and commercial clients. Our team is dedicated to maintaining the highest standards of service and customer satisfaction. We pride ourselves on our professionalism, expertise and commitment to the wellbeing of our clients and employees. We are looking for talented individuals who share our values and are eager to contribute to our ongoing success.