Administrative Assistant

Neurock Pty Ltd; Sunshine Coast Regional; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

On-the-job training

New office in Baringa

Full-time salaried role

Job summary

Neurock Pty Ltd in Caloundra West is seeking an enthusiastic Administrative Assistant to join our close-knit team. You’ll be the friendly, accurate voice for customers and handle day-to-day order entry and certificate typing.

We offer a secure full-time salaried role with on‑the‑job training and a professional development program, plus a new office in Baringa where a supportive team values reliability and precision.

Qualifications

• No formal industry experience required; attitude and aptitude valued.
• Accurate, detail-oriented with high attention to data entry and certificates.
• Strong phone manner and customer service focus.
• Current driver’s licence and reliable car for Baringa location.

Responsibilities

• Accurately entering customer orders via phone or email into the system.
• Typing up certificates for completed jobs with high accuracy.
• Provide general administrative support to keep the office running smoothly.
• Answer the phone in a friendly, professional manner and support the team.
• Back up tasks as needed in a small business environment.

Skills

Detail-oriented

Communicator

People person

Team player

Reliable

Organised

Data entry

Tools

Microsoft Office

Job description

Join the Neurock Team in Baringa (Sunshine Coast)

Are you a detail-oriented and enthusiastic communicator who loves being part of a close-knit team? Do you take pride in getting things right the first time and showing up every day ready to contribute?

Neurock is a growing, privately owned leader in the Australian building product industry, and we’re looking for a friendly, accurate, and reliable Administrative Assistant to join our team in Caloundra West.

If you’re someone who genuinely enjoys helping people, takes care in everything you do, and wants to be part of a supportive workplace where your contribution matters — we want to hear from you!

What We Offer You

Secure Full-Time Role: A fantastic salaried position with a well-established and successful company.

Invest in Your Success: We offer dedicated on-the-job training and a professional and personal development program. We want you to grow!

Great Environment: Work from our new office in Baringa with a supportive team that genuinely rewards performance and loyalty.

Career Growth: This role is an excellent entry point to learn our business with genuine potential for quick progression for top performers.

Your Role: The Friendly Voice and Accurate Hands of Our Team

As our Administrative Assistant, you’ll be an important part of our day-to-day operations, keeping things running smoothly and our customers well looked after. Your responsibilities will include:

Order Entry & Administration

Accurately entering customer orders as they come in via phone or email into our system.

Typing up certificates for completed jobs with a high degree of accuracy and attention to detail.

General administrative support to keep the office running efficiently.

Operations Team Support

Answering the phone in a friendly, professional, and timely manner — being the welcoming first point of contact for our customers.

Working alongside the existing team to back up any tasks required throughout the day.

Being flexible and willing to pitch in wherever you’re needed — in a small business, every day can look a little different!

Who You Are

You don't need years of industry experience—we hire for attitude and aptitude! We are looking for someone who is (or will be!):

Accurate & Detail-Oriented: You take genuine pride in getting things right. Whether it’s entering an order or typing a certificate, you double-check your work and care about quality.

A People Person: You’re warm, friendly, and confident on the phone. Customers and teammates enjoy dealing with you.

A Team Player: You’re happy to help out wherever it’s needed and understand that in a small team, flexibility is everything.

Reliable & Motivated: You actually want to come to work. You show up, you engage, and you bring a positive attitude every day.

Organised & Tech Savvy: You’re comfortable working with computer systems and can manage your tasks efficiently throughout the day.

Strong computer skills and confidence with data entry (Microsoft Office, etc.).

Exceptional attention to detail and a commitment to accuracy.

A warm and professional phone manner.

A genuine desire to be part of a team and contribute to a great workplace culture.

A current driver’s licence and reliable car (required for the Baringa location).

Ready to Build Your Career with Neurock?

If you’re an enthusiastic, reliable, and detail-focused individual who is ready to bring your best to a friendly team every day, we’d love to hear from you.

(While a covering letter helps us understand your motivation, we will review all well-presented applications.)

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