Administration Support Officer

Hume Transport; Albury City; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Supportive team

Family-owned business

Growth opportunities

Collaborative workplace

Job summary

Hume Transport is seeking an Administration Support Officer to join our Finance and Administration team in Albury, NSW. This busy role supports drivers, operations, customers and the finance team to ensure accurate documentation and timely processing of invoices and PODs.

You will handle daily paperwork, data entry, and filing, with a focus on organisation, accuracy and teamwork in a family-owned business that values reliability and a can-do attitude.

Qualifications

• Previous experience in an administration or office support role.
• Experience using Xero accounting software (highly regarded).
• Strong Microsoft Office skills, particularly Word, Excel, and Outlook.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• The ability to manage multiple tasks and meet deadlines.
• A positive attitude and willingness to contribute to a team environment.

Responsibilities

• Process daily paperwork and customer invoicing through Xero
• Reconcile records and perform accurate data entry
• Collate Proof of Delivery (POD) documentation and driver paperwork
• Follow up outstanding paperwork with drivers, customers, and operations staff
• Assist with accounts payable and accounts receivable functions
• Maintain organised filing systems and business records
• Process delivery dockets, invoices, and compliance documentation
• Answer incoming telephone calls and direct enquiries appropriately

Skills

Administration experience

Xero

Microsoft Office

Organisational skills

Time management

Communication

Teamwork

Multi-tasking

Tools

Xero

Microsoft Office

Job description

We're currently seeking an Administration Support Officer to join our Finance and Administration team and help ensure the smooth day-to-day operation of our business.

About the Role

This is a busy and varied administration position that will see you working closely with drivers, operations staff, customers, and the finance team to ensure accurate and timely processing of documentation and accounts.

Key Responsibilities

Process daily paperwork and customer invoicing through Xero

Reconcile records and perform accurate data entry

Collate Proof of Delivery (POD) documentation and driver paperwork

Follow up outstanding paperwork with drivers, customers, and operations staff

Assist with accounts payable and accounts receivable functions

Maintain organised filing systems and business records

Process delivery dockets, invoices, and compliance documentation

Answer incoming telephone calls and direct enquiries appropriately

About You

To be successful in this role, you will have:

Previous experience in an administration or office support role

Experience using Xero accounting software (highly regarded)

Strong Microsoft Office skills, particularly Word, Excel, and Outlook

Excellent organisational and time management skills

Strong attention to detail and accuracy

Excellent communication and customer service skills

The ability to manage multiple tasks and meet deadlines

A positive attitude and willingness to contribute to a team environment

What We Offer

• Supportive and friendly team culture
• Opportunity to work for a respected local family-owned business
• Varied and rewarding role with responsibility and growth opportunities
• Collaborative workplace where your contribution is valued