Administration Support

Freight Link Couriers; Cairns Regional; On-site; AUD 54,000 - 66,000; Full time

Benefits offered by this job

Career development

Training opportunities

Competitive pay rate

Job summary

Freight Link Couriers is seeking a motivated administrative professional to join our Cairns depot on a full-time casual basis. You will perform data entry, filing, record management, and general office duties while supporting transportation teams.

The role requires strong organisational skills, clear communication, and the ability to prioritise in a busy logistics environment. We offer a supportive team, ongoing training, and a competitive pay rate.

Qualifications

• Previous experience in an administrative or office support role.
• Experience in transportation or logistics is an asset.
• Strong attention to detail and ability to prioritise.
• Proactive problem-solver with good communication.

Responsibilities

• Providing a wide range of administrative support tasks, including data entry, filing, document preparation, and general office duties.
• Handling incoming phone calls and emails, and directing enquiries to the appropriate team members.
• Maintaining and updating various administrative records and databases.
• Providing support for special projects and events as required.
• Contributing to the overall efficiency and effectiveness of the administrative function.
• Coordinate and schedule transportation services efficiently.
• Monitor vehicle locations and provide updates to drivers and clients.
• Respond to dispatch requests and manage timely deliveries.
• Collaborate with transportation teams to resolve issues promptly.
• Ensure compliance with industry regulations and company policies.
• Generate reports regarding transportation performance and efficiency.

Skills

Data entry

Organisational skills

Time management

Customer service

Communication

Tools

Microsoft Office

Job description

We are seeking persons interested in working within the transportation and logistics industry. This is a full-time casual role based at our Cairns depot. The role will consist of basic administrative taskings. This is a busy role that will require organisation, coordination and an eye for detail. You will be working along side a team of existing administration officers who will support you in your knowledge growth.

What you'll be doing

Providing a wide range of administrative support tasks, including data entry, filing, document preparation, and general office duties.

Handling incoming phone calls and emails, and directing enquiries to the appropriate team members.

Maintaining and updating various administrative records and databases.

Providing support for special projects and events as required.

Contributing to the overall efficiency and effectiveness of the administrative function.

Coordinate and schedule transportation services efficiently.

Monitor vehicle locations and provide updates to drivers and clients.

Respond to dispatch requests and manage timely deliveries.

Collaborate with transportation teams to resolve issues promptly.

Ensure compliance with industry regulations and company policies.

Generate reports regarding transportation performance and efficiency.

What we’re looking for

Previous experience in an administrative or office support role, ideally within the transportation or logistics industry

Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines

Excellent communication and interpersonal skills, with a customer-focused approach

Proficiency in using common office software, such as Microsoft Office suite

A proactive and problem-solving mindset, with a keen attention to detail

A flexible and adaptable approach to work, with the ability to thrive in a fast-paced environment

Reliable and effective workers.

What we offer

At Freight Link Couriers', we are committed to providing our employees with a supportive and rewarding work environment. This role offers opportunities for career development, ongoing training, and a competitive pay rate.

About us

Freight Link Couriers' is a leading provider of courier and logistics services in Far North Queensland. Established over 20 years ago, we have a reputation for delivering exceptional customer service and innovative solutions. Our company values of integrity, innovation, and teamwork guide us in everything we do, and we are proud to have a diverse and talented workforce that contributes to our ongoing success.