Administration Officer Team Leader

NSW Health; St Leonards; On-site; AUD 76,000 - 78,000; Full time

Job summary

NSW Health at RNSH Medical Imaging seeks an Administration Officer Level 6 to empower the admin team and streamline workflows for superior patient care. The role anchors operations across frontline and secretarial staff with a focus on efficiency and collaboration.

You will support clinicians, nursing staff and revenue teams, ensuring policy-compliant, customer‑focused services while fostering a positive, inclusive work environment in the Northern Sydney Local Health District.

Qualifications

• Demonstrated high level executive support experience.
• Excellent verbal and written communication skills.
• Proven leadership and team-building abilities.
• Strong customer service and stakeholder management skills.

Responsibilities

• Oversee admin services ensuring high-quality, customer-focused delivery.
• Provide support to Clinicians, nursing staff, revenue and senior admin officers within PSIU.
• Lead frontline and secretarial staff to uphold hospital policies and standards.

Skills

Executive support

Communication

Leadership

Customer service

Tools

eMR

TRIM Records

Outlook

Microsoft Office

Job description

Are you able to empower the Admin team to deliver exceptional patient care through operational excellence and seamless administrative leadership by optimizing workflows and fostering a collaborative environment, to ensure our clinical staff can focus on what matters most - saving lives.

Employment Type:PermanentFull Time
Position Classification:Administration Officer Level 6
Remuneration:$1,665.37 - $1,704.75 per week
Hours Per Week:38
Requisition ID:REQ696681

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting, and rewarding work every day. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There is a real sense of belonging here because we value and respect our patients, employees, and teams' voices. You will feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities' lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working
RNSH Medical Imaging.

What you'll be doing
This position must ensure that both frontline and secretarial staff are delivering high quality administrative services in a customer focused manner and in accordance with Hospital and departmental policies. This role involves the oversight supervision of administrative services whilst also providing support to Clinicians, nursing staff, revenue and other senior admin officers within PSIU.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:

• Demonstrated experience in providing high level senior executive support, ability to use information technology and systems such as eMR, HP Records management (TRIM), Outlook and Microsoft Office.
• Excellent communication skills, verbal and written, interpersonal skills and ability to deal confidently and courteously with people at all levels. Well-developed customer service skills.

Proven ability to manage staff, through leadership and team building skills.