Administration Officer Relief Pool, Queensland Health

Queensland Government; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Queensland Health Brisbane - East is seeking Administration Officer Relief Pool personnel to provide reception and administrative support across departments. Duties include greeting patients, handling telephony, directing visitors, processing referrals, and maintaining data integrity within patient information systems.

Flexibility to work across wards, outpatient clinics and directorates, with roster requirements including afternoon/evening/weekend shifts and public holidays.

Qualifications

• Greeting patients and families; responding to their needs
• Professional telephony service
• Directions and advice regarding locations of services within the facility

Responsibilities

• Managing, distributing and sorting correspondence
• Secretariat tasks and functions
• Administrative tasks to support patient flow, patient care and movements within the facility
• Liaising with various departments regarding resources required
• Maintaining data integrity by checking data in patient information and billing systems and updating for accuracy and compliance
• Administrative tasks for managing referrals, appointments and audits
• Contributing to daily operations by completing administrative requirements to support staff and patients

Job description

This opportunity is to provide relief for short and long term leave of employees across various departments at CHQ. Duties will vary across the different roles and locations but may include:

Providing reception services, including:

• Greeting patients and their families and responding to their needs
• Providing a professional telephony service
• Providing directions and advice regarding locations of services/and/or patients within the facility

Providing efficient and professional administrative support, including:

• Managing, distributing, and sorting correspondence
• Providing secretariat tasks and functions
• Undertaking administrative tasks to support patient flow, patient care and movements within the facility
• Liaising with various departments with regards to resources required
• Maintaining data integrity by checking all data in the patient information and billing systems and modifying/updating to ensure accuracy and compliance with policies and procedures
• Provide administrative tasks for the management of referrals, appointments and audits as directed
• Contribute to daily operations by completing administrative requirements to support both staff and patients

You may be required to work shift work (24 hour rotations) as per allocated assignments.

You may be required to work across all administrative positions at CHQ including, but not restricted to, wards, Outpatient Clinics and Directorates and comply with the areas' roster requirements. This may include afternoon, evening, weekend shifts and some public holidays.

About the Relief Pool:

TRAVEL IS A REQUIREMENT - GREATER BRISBANE AREA ONLY

Administration Officer Relief Pool, Queensland Health Brisbane - East, Australia