Relief Admin Officer – Patient Care & Reception (Brisbane)

Queensland Government; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Queensland Health Brisbane - East is seeking Administration Officer Relief Pool personnel to provide reception and administrative support across departments. Duties include greeting patients, handling telephony, directing visitors, processing referrals, and maintaining data integrity within patient information systems.

Flexibility to work across wards, outpatient clinics and directorates, with roster requirements including afternoon/evening/weekend shifts and public holidays.

Qualifications

• Greeting patients and families; responding to their needs
• Professional telephony service
• Directions and advice regarding locations of services within the facility

Responsibilities

• Managing, distributing and sorting correspondence
• Secretariat tasks and functions
• Administrative tasks to support patient flow, patient care and movements within the facility
• Liaising with various departments regarding resources required
• Maintaining data integrity by checking data in patient information and billing systems and updating for accuracy and compliance
• Administrative tasks for managing referrals, appointments and audits
• Contributing to daily operations by completing administrative requirements to support staff and patients

Job description

Queensland Health Brisbane - East is seeking Administration Officer Relief Pool personnel to provide reception and administrative support across departments. Duties include greeting patients, handling telephony, directing visitors, processing referrals, and maintaining data integrity within patient information systems.

Flexibility to work across wards, outpatient clinics and directorates, with roster requirements including afternoon/evening/weekend shifts and public holidays.