Administration Officer - Casual, Queensland Health

Queensland Government; Brisbane; On-site; AUD 60,000 - 70,000; Full time

Job summary

Queensland Health Brisbane North is seeking an Administration Officer to provide efficient and professional clerical support across areas requiring a 24/7 roster. You will cover unplanned and planned leave and may assist on temporary projects with redevelopment work.

The role emphasizes high standards of customer service, discretion, and adaptability to changes while maintaining quality care for patients and families. Experience in a multidisciplinary team and empathetic communication are valued.

Job description

To provide efficient, effective, professional and client focused administrative support, servicing areas which may require you to work within a 24/7 roster with short notice, requiring quickly adapting to workplace team dynamics.

Predominately the role will be required to cover unplanned, planned and extended ad hoc/emergent leave, and at times may be required to conduct administrative support to temporary projects/redevelopment type area.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide a high level of professional customer service whilst ensuring clients are dealt with and responded to professionally and efficiently
• Provide a high level of administrative support with multidisciplinary team ensuring business needs are met to a high standard
• Exercise judgment and discretion in undertaking various tasks whilst being responsible for the quality of work undertaken
• Ability to adapt to change to ensure continuous improvement in processes whilst providing quality care to patients, families and carers
• Effectively communicate with patient, visitors and staff and demonstrate empathy, patience and a positive customer focus

Health Equity

It is expected that all Metro North Health staff, including the incumbent of this role as a valuable member of the Metro North workforce, contribute to the health equity agenda and meet the intent of supporting the defined six actions that specifically meet the needs of Aboriginal and Torres Strait Islander people within the National Safety and Quality Health Service Standards (NSQHS), by actively supporting the elimination of racial discrimination and institutional racism; supporting increased access to health care; influencing the social, cultural and economic determinants of health; supporting the delivery of sustainable, culturally safe and responsive health services; and recognise the importance of working with Aboriginal and Torres Strait Islander peoples, communities and organisations to design, deliver, monitor and review the health and support services we provide.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Administration Officer - Casual, Queensland Health Brisbane - North, Australia