Administration Officer

Estia Health; Shire Of Dandaragan; In loco; AUD 45.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Retail savings with the Blue LightCard

Discounted car hire

Employee Assistance Program for you &/

Free Wellbeing App to support your健康

Descrizione del lavoro

Estia Health is seeking a friendly and proactive receptionist/administration professional to join our team in Australia. You will manage the front desk, handle calls and emails, and welcome visitors, while supporting the residential aged care managers in daily tasks and ensuring smooth operation of the home.

The role requires strong interpersonal and written communication skills, a proactive attitude, and solid computer and data skills.

Competenze

• Experience in reception/administration is highly regarded.
• Strong interpersonal and written communication skills.
• Proactive attitude and ability to work in a fast-paced environment.

Mansioni

• Manage the front desk, answer calls and emails, and greet visitors.
• Provide friendly customer service in person, over phone, and via email.
• Support office manager and aged care manager in daily tasks.
• Lead and support staff development and teamwork.
• Assist with ordering supplies and staff uniforms; maintain records and filing.
• Show home to prospective residents and families; assist with paperwork.
• Coordinate with residents and families to ensure smooth day-to-day operations.

Conoscenze

Front desk management

Customer service

Interpersonal communication

Data skills

Leadership

Strumenti

MS Office / data entry

Computer literacy

Descrizione del lavoro

At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role

You’ll be hugely important in making sure our home runs smoothly an indispensable helper to our residential aged care manager and client services officer.

Usually, your day will involve:

• Friendly customer service to everyone whether in person, on the phone or over email
• Managing the front desk, answering calls and managing emails
• Be a leader to staff, helping them to grow
• Welcoming visitors, volunteers, contractors to the home
• Assisting with ordering supplies and staff uniforms
• Keeping on top of paperwork record keeping, filing etc
• Showing off our home to future residents and their families
• Supporting the office manager and residential aged care manager in their daily tasks

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

• A real desire to make a difference in people's lives
• Strong interpersonal and communication skills, both verbal and written
• A proactive attitude and ability to work in a fast-paced environment
• Solid computer and data skills
• Previous experience in a reception/administration position (highly regarded)

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services.

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

_ Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.