Administration Officer

Estia Health; Australia; Presencial; AUD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Retail savings with Blue Light Card

Discounted car hire

Employee Assistance Program

Descripción de la vacante

Estia Health is seeking a friendly and organized receptionist/administration assistant to join our aged care team. You will manage the front desk, handle calls and emails, and support daily office operations to ensure smooth service delivery to residents and families.

You will engage with residents and staff with a proactive, people-centered approach, using strong computer skills and attention to detail in a fast-paced care environment.

Formación

• Warm, friendly, professional demeanor with strong communication skills.
• Experience in a reception/administration role is preferred.
• Proficiency with MS Office and data handling.
• Ability to multitask and stay organized in a fast-paced environment.

Responsabilidades

• Manage front desk, greet visitors, answer calls and emails.
• Coordinate administration tasks and filing systems.
• Support office manager and care operations with daily tasks.
• Assist with booking, supplies, and staff communications.
• Represent Estia Health with professionalism to residents and families.

Conocimientos

Customer service

Reception

Administration

Interpersonal skills

Microsoft Office

Herramientas

Microsoft Office

Descripción del empleo

At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you. Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families. Join us in playing a special role in the future of aged care.

About the Role

You'll be hugely important in making sure our home runs smoothly - an indispensable helper to our residential aged care manager and client services officer. Usually, your day will involve:

• Friendly customer service to everyone - whether in person, on the phone or over email
• Managing the front desk, answering calls and managing emails
• Be a leader to staff, helping them to grow
• Welcoming visitors, volunteers, contractors to the home
• Assisting with ordering supplies and staff uniforms
• Keeping on top of paperwork - record keeping, filing etc
• Showing off our home to future residents and their families
• Supporting the office manager and residential aged care manager in their daily tasks

You'll be a people person and problem-solver, with high attention to detail.

You’ll also have:

• A real desire to make a difference in people's lives
• Strong interpersonal and communication skills, both verbal and written
• A proactive attitude and ability to work in a fast-paced environment
• Solid computer and data skills
• Previous experience in a reception/administration position (highly regarded)

Benefits available:

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services. Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.

If you are looking for a rewarding career within one of Australia's largest age care providers (and growing), and are passionate about making a difference, then we would love to hear from you.

At Estia Health, we're more than just a workplace, we're a community dedicated to enriching lives and making a difference. It you're passionate about aged care and want to be part of something meaningful, you've found your home. When you join the Estia Health family, you'll feel it: the warmth in every greeting, the care in every action and the sense of belonging that sets us apart. For our residents and team, this isn't just a place, it's family. Our Family.