Administration Officer for Harm Reduction Programs

Family Drug Support; Faulconbridge; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Employee Assistance Program

Salary packaging options

Salary sacrifice (Not-for-Profit)

Job summary

Family Drug Support in the Blue Mountains seeks an Administration Officer to provide day-to-day office support, handle correspondence, phone enquiries, and supplies, and maintain member records. This is a full-time role; 35 hours per week across 7 days, with training provided.

You will assist with event coordination, newsletters, internal meetings, and data management while upholding FDS policies and WHS requirements.

Qualifications

• Experience in a similar all-rounder administrative role.
• Ability to liaise with staff and stakeholders in a friendly, professional manner.
• Excellent written correspondence, documents and reports.
• Strong organisational and time management skills with meeting deadlines.
• Proficient in database use and Microsoft Office.
• Ability to work independently and in a team.
• Understanding and commitment to harm reduction model.
• Unencumbered drivers licence.
• National Police Check satisfactory.
• Experience in event co-ordination.
• Experience using CRM and email marketing platforms (Salesforce, Mailchimp).

Responsibilities

• Provide day-to-day administrative support to ensure smooth office operations, including managing correspondence, phone enquiries, and supplies.
• Monitor and action the FDS shared mailbox, ensuring timely and professional communication.
• Assist with event coordination, including venue bookings, catering, and administrative support before and during events.
• Maintain and update stakeholder and member records in our database, and support the distribution of member materials.
• Assist with the administration of our quarterly newsletter Insight.
• Provide administrative assistance for internal meetings and reporting requirements.
• Ensure compliance with FDS policies, data management protocols, and WHS responsibilities.
• Assist with answering the support line during overflow periods (training provided).

Skills

Administrative experience

Communication skills

Organisation and time management

Microsoft Office

Data management

Teamwork

Harm reduction understanding

Unencumbered driver’s license

Tools

Salesforce

Mailchimp

Job description

Family Drug Support in the Blue Mountains seeks an Administration Officer to provide day-to-day office support, handle correspondence, phone enquiries, and supplies, and maintain member records. This is a full-time role; 35 hours per week across 7 days, with training provided.

You will assist with event coordination, newsletters, internal meetings, and data management while upholding FDS policies and WHS requirements.