Administration Officer

St John of God Health Care; City Of Bunbury; On-site; AUD 71,000 - 77,000; Part time

Benefits offered by this job

Salary packaging

Flexible work options

Gym membership

Employee assistance program

Professional development

Discount on hospital services

Job summary

St John of God South West Community Alcohol and Drug Service (SWCADS) is seeking an organised administrator to provide reception and administrative support to a multidisciplinary team in the WA South West region.

You will manage diaries, appointments, referrals, invoices and personnel records, assist clinical staff, and help with onboarding and communication across the service. Flexible, part-time, with salary packaging and well-being benefits.

Qualifications

• Experience in reception and administrative support, health or community services preferred.
• Proficient in Microsoft Office and basic accounting tasks.
• Able to handle confidential information with discretion and balance competing priorities.

Responsibilities

• Provide reception and front desk support, including telephone enquiries and client greetings.
• Manage diaries, appointments and incoming referrals.
• Perform general administrative duties including correspondence, filing and record management.
• Assist clinical staff with administrative requirements.
• Process invoices and support accounts payable functions.
• Maintain personnel records and staffing information.
• Support onboarding and orientation activities for new staff, students and volunteers.
• Coordinate information and communication across the service.

Skills

Reception

Administrative support

Accounts payable

Microsoft Office

Diary management

Client greetings

Team collaboration

Education

Admin qualification

Tools

Microsoft Office

Job description

St John of God South West Community Alcohol and Drug Service (SWCADS) provides free, evidence-based alcohol and other drug support services across Western Australia's South West region.

Through a compassionate, person-centred approach, we help individuals and families better understand, reduce and address harmful alcohol and drug use. We recognise that substance use can impact all aspects of life, including health, relationships, employment, family and community wellbeing.

Our multidisciplinary team delivers holistic, non-judgemental care focused on recovery, hope and positive outcomes. Working closely with GPs, hospitals, mental health services, schools, justice agencies, local governments and community organisations, we ensure people can access the right support, at the right time.

About The Role

Join the South West Community Alcohol and Drug Service (SWCADS) and play an important role in supporting the delivery of community-based alcohol and drug services. In this position, you will provide high-quality administrative and reception support to a multidisciplinary team, helping to ensure the smooth day-to-day operation of the service.

Key Responsibilities

• Providing reception and front desk support, including telephone enquiries and client greetings.
• Managing diaries, appointments and incoming referrals.
• Performing general administrative duties including correspondence, filing and record management.
• Assisting clinical staff with administrative requirements.
• Processing invoices and supporting accounts payable functions.
• Maintaining personnel records and staffing information.
• Supporting onboarding and orientation activities for new staff, students and volunteers.
• Coordinating information and communication across the service.

You are a proactive and organised administrator with demonstrated experience in reception, administrative support and accounts payable functions. With strong communication and interpersonal skills, you can build positive working relationships, manage confidential information with discretion, and effectively balance competing priorities in a busy environment. You are confident using Microsoft Office applications and take pride in delivering accurate, high-quality work with minimal supervision.

Experience within a health, community or human services setting will be highly regarded, along with an understanding of the importance of providing professional and responsive support to both clients and colleagues. You will bring a commitment to service excellence, strong problem-solving abilities, and a collaborative approach to supporting the South West Community Alcohol and Drug Service team.

Previous Executive or Personal Assistant experience, conflict resolution skills and a current driver's licence are desirable.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $71,352 to $77,022, plus 12% superannuation
• Permanent part-time, working 22.8 hours per week
• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
  • Novated leasing
  • work related expenses
  • self-education and
  • additional superannuation
• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
• Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.
• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
• Employee support through our dedicated free Employee Assistance Program (EAP)
• Innovative Professional Development opportunities

For enquiries, contact Karen Barrett-Lennard, Manager South West Community Drug & Alcohol Service, on [phone].

We celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.