Administration Officer

State Government of Victoria, Australia; Ballarat; On-site; AUD 60,000 - 72,000; Full time

Job summary

The Department of Families, Fairness and Housing (DFFH) invites applications for an Administration Officer in The Orange Door. You will support day-to-day administration for the Hubs and provide secretariat and general support to the Hub workforce across metropolitan, rural and regional Victoria.

Attention to detail and teamwork are essential, with a demonstrated ability to communicate sensitively with internal and external stakeholders. A Working with Children Check is required for this role.

Qualifications

• Attention to detail and teamwork underpin success in this role.
• Ability to communicate sensitively with a range of internal and external stakeholders.

Responsibilities

• Under general direction, provide assistance with administrative processes and information systems for the Hub.
• Keep accurate reports and records of administrative information and assist with financial administration duties as required.
• Assist with stakeholder correspondence with FSV, DFFH and partner agency staff and respond to queries promptly.

Job description

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

The Role

The Administration Officer in The Orange Door will be involved in the day-to-day administration for the Hubs, as well as providing wide ranging secretariat and support functions. The position holds responsibility for key administrative functions in supporting the Hub workforce.

Attention to detail and teamwork underpin success in this role as well as a demonstrated ability to communicate sensitively and effectively across a range of internal and external stakeholders.

Accountabilities Include

• Under general direction, provide assistance with administrative processes and information systems such as the Client Records Management database, fleet administration, room bookings and logistical planning
• Keep accurate reports and records of financial information and assets management and perform financial administration duties under approval
• Assist with administrative processes in relation to stakeholder correspondence with FSV, DFFH and partner agency staff and stakeholders, and be able to answer queries, provide timely advice and undertake general follow up action as required

Please open the position description to read more.

This role requires a Working with Children Check. Further advice on obtaining this check can be found here: https://www.vic.gov.au/working-with-children-check.
For more information on what this means, and all other requirements, please see the Position Description.

Applications close Thursday 8 October 2026 at 11.59pm