Administration Officer (Construction Insurance)

Campbell Construction Co; Gold Coast City; On-site; AUD 55,000 - 75,000; Full time

Job summary

Campbell Construction Co on the Gold Coast is seeking an Administration Officer (Construction Insurance) to support a portfolio of repair claims from authorisation through to project completion. You will prepare contracts, schedule inspections, and manage invoices while providing updates to stakeholders throughout the repair process.

Ideal candidates bring experience in high-volume administrations, a service-oriented approach, and strong computer skills.

Qualifications

• Experience in a high-volume administrative environment.
• Work experience in construction or insurance sector is desirable.
• Demonstrates exceptional customer service.
• Proficient with computers and quick to learn new programs.
• Strong communication and teamwork skills.
• Positive and conscientious attitude.

Responsibilities

• Prepare building contracts and other job-specific documentation.
• Schedule appointments for Supervisors with customers for inspections and approved repairs.
• Prepare invoices.
• Provide updates to all stakeholders in the insurance repair process about progress.
• Data entry in insurer external platforms and our job management system - Prime.
• Handle and direct inbound calls.
• Assist Supervisors in all administrative tasks as required.

Skills

High-volume admin

Customer service

Communication

Teamwork

Positive attitude

Tools

Prime

Job description

Administration Officer (Construction Insurance)

Campbell Construction Cois a multi-faceted building company specialising in insurance repair works, new home design and construction, renovations, and modular homes. With over 120 employees across 8 offices, we service areas including Darwin, Queensland and Northern NSW.

Over the years, we've built a team of individuals who share the vision, values, commitment and pride that make up 'The Campbell Way' - our vision 'Care built into everything we do by providing exceptional experiences with quality outcomes to positively impact people's lives' - Join us to make a difference!

About the role:

Campbell Construction Cois now seeking a self-motivatedRepair Coordinator/Administratorto join our Gold Coast team. This role effectively manages the administration and support of a portfolio of repair claims from the point of authorisation through to completion of the project, including:

• Preparation of building contracts and other job-specific documentation


• Scheduling of appointments for Supervisors with customers for inspections and approved repairs


• Preparation of invoices


• Providing updates to all stakeholders in the insurance repair process about the progress of repair projects


• Data entry in insurer external platforms and our job management system - Prime


• Handling and directing inbound calls


• Assisting the Supervisors in all administrative tasks as required

About you:

• Previous experience working in a high-volume administrative environment


• Work experience in the construction industry or insurance sector are highly desirable


• Ability to provide exceptional customer service


• Computer proficiency with the ability to quickly learn new programs


• Strong communication and teamwork skills


• A positive and conscientious attitude

Why join Campbell Construction Co:

• Join a positive and inclusive team who care - this is built into everything we do


• We actively encourage and support healthy work-life balance


• Receive formal and on-the-job training with experienced professionals


• We support individual development and career growth by offering training and development programs to help you realise your full potential


• Enjoy the little extras that make a big difference - from doona days and volunteering leave to recognition rewards and retail discounts that help ease the cost of living

Campbell Construction Co is an Equal Opportunity Employer - we are committed to cultivating a diverse and inclusive workplace built upon respect, fairness and equality.