Repair & Claims Coordinator - Insurance Construction

Bare Recruit and Consult; Bangalow; On-site; AUD 60,000 - 85,000; Full time

Job summary

Bare Recruit and Consult is seeking a Repair & Claims Coordinator for our Northern Rivers team. The role focuses on coordinating insurance repairs and property claims, liaising with customers and insurers, and ensuring smooth project flow.

The ideal candidate has experience in insurance repairs or construction coordination, strong organisational skills, and excellent phone-based communication. This is a full-time, office-based position in Bangalow, NSW.

Qualifications

• Prior insurance repair building coordination/property claims administration and/or construction coordination experience.

Responsibilities

• Coordinate insurance repair building repairs and property claims with internal teams and external partners.
• Provide customer-focused communication via phone and email, ensuring timely updates and status tracking.
• Support a fast-paced office environment while maintaining accuracy and attention to detail.

Job description

Repair & Claims Coordinator - Insurance Construction

This thriving insurance repairs building & claims management company, have an opportunity for a self-motivated individual to join their Northern Rivers team as a Repair and Claims Coordination.

We are ideally looking for someone with previous insurance industry experience, but also open to candidates from construction coordination backgrounds.

ABOUT THE COMPANY

This company are a well established and leading company in the insurance repairs space, currently operating across 4 states.

They work closely with insurance companies to repair damaged homes and properties across Australia, following extreme weather events and general insured building damage.

The Bangalow office are a long-standing small team. They are renowned for having a bubbly and collaborative working culture, and a supportive and experienced management team, focused on meeting team and individual goals.

This is a full time, office-based position, Monday - Friday.

The starting salary is $60,000 - $85,000 dependent on experience.

Due to the nature of the industry, a police check will be a mandatory part of the process prior to commencing employment. This will be further discussed with you during your interview process.

ABOUT YOU

Prior insurance repair building coordination/property claims administration and/or construction coordination experience.

Ideally we are looking for someone highly organised, able to empathise well with customers, and with excellent phone-based customer service and communication skills.

Prior reception, administration or call centre experience advantageous.

Ability to work well in a fast paced environment, with some background noise (other team members on calls).

Interest to grow with the company long-term.

If this sounds like you, we would love to hear from you!