Project Coordinator | Insurance Repair

Watermark Constructions; Sunshine Coast Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Career development

Training opportunities

Supportive team

Safety focused culture

Impactful projects

Job summary

Watermark Constructions is seeking an experienced Project Coordinator to support our insurance-building and construction projects on the Sunshine Coast. You will oversee planning, scheduling, budgeting and documentation from start to finish, working with insurers, clients and trades to keep projects moving.

Your role requires strong administration, communication and organisational skills, with a focus on delivering high-quality outcomes in a fast-paced environment.

Qualifications

• Experience in project coordination, construction administration, insurance repairs, building, trades coordination or a similar role.
• A sound understanding of construction methodology and project delivery processes.
• Experience working with project schedules, budgets, variations, claims, reporting or job-management systems.
• Strong communication skills, both written and verbal.
• The ability to build positive working relationships with clients, insurers, trades, subcontractors and internal teams.
• Excellent attention to detail and a high standard of recordkeeping.
• Strong planning, time-management and problem-solving skills.
• The ability to work independently while contributing positively to a team environment.
• A practical understanding of quality, environmental and workplace health and safety requirements.
• Confidence using common technology, systems and Microsoft Office applications.
• A genuine willingness to learn, improve processes and develop your skills.

Responsibilities

• Coordinating project planning, delivery and close-out activities across assigned projects.
• Maintaining project schedules, budgets, reports, records and project documentation.
• Monitoring project progress, identifying potential issues and implementing practical solutions.
• Liaising with clients, insurance representatives, policy holders, suppliers, subcontractors and trades.
• Managing communication relating to project requirements, variations, delays, disputes and customer expectations.
• Supporting quality assurance and ensuring compliance with contractual, legal, regulatory, environmental, quality and safety requirements.
• Maintaining accurate data and records within relevant systems.
• Identifying opportunities to improve processes, reduce rework and support better customer outcomes.
• Upholding a safe, respectful and professional workplace culture.

Skills

Project coordination

Construction administration

Insurance repairs

Communication skills

Time management

Problem solving

MS Office

Independent work

Tools

MS Office

Job description

Watermark is an innovative leader in the insurance construction industry, with more than 25 years of experience across the east coast of Australia.

We specialise in the repair and rebuild of domestic and commercial properties following insured events including fire, storm, flood, impact and malicious damage.

Due to continued growth, we are looking for an experienced and motivated Project Coordinator to join our team.

This is an office-based, full-time role supporting the delivery of insurance-building and construction projects from planning through to completion. You will work closely with our Construction Team Leader, internal departments, insurers, policy holders, suppliers, subcontractors and trades to keep projects moving, customers informed and documentation accurate.

If you thrive in a fast-paced environment, enjoy solving problems before they escal­ate, and take pride in delivering efficient, high-quality outcomes, we would like to hear from you.

About Watermark Constructions

Watermark is an innovative leader in the insurance construction industry, with more than 25 years of experience across the east coast of Australia.

We specialise in the repair and rebuild of domestic and commercial properties following insured events including fire, storm, flood, impact and malicious damage.

Due to continued growth, we are looking for an experienced and motivated Project Coordinator to join our team.

This is an office-based, full-time role supporting the delivery of insurance-building and construction projects from planning through to completion. You will work closely with our Construction Team Leader, internal departments, insurers, policy holders, suppliers, subcontractors and trades to keep projects moving, customers informed and documentation accurate.

If you thrive in a fast-paced environment, enjoy solving problems before they escal­ate, and take pride in delivering efficient, high-quality outcomes, we would like to hear from you.

About the role

As Project Coordinator, you will play a key role in coordinating assigned construction projects to ensure they are delivered safely, efficiently, on time, within budget and in line with customer, contractual and regulatory requirements.

Your responsibilities will include:

• Coordinating project planning, delivery and close-out activities across assigned projects

• Maintaining project schedules, budgets, reports, records and project documentation

• Monitoring project progress, identifying potential issues and implementing practical solutions

• Liaising with clients, insurance representatives, policy holders, suppliers, subcontractors and trades

• Managing communication relating to project requirements, variations, delays, disputes and customer expectations

• Supporting quality assurance and ensuring compliance with contractual, legal, regulatory, environmental, quality and safety requirements

• Maintaining accurate data and records within relevant systems

• Identifying opportunities to improve processes, reduce rework and support better customer outcomes

• Upholding a safe, respectful and professional workplace culture

About you

You are a confident and capable coordinator with strong administration, communication and organisational skills. You can manage competing priorities, build productive relationships and remain calm and solutions-focused when projects change direction.

To be successful, you will ideally have:

• Experience in project coordination, construction administration, insurance repairs, building, trades coordination or a similar role

• A sound understanding of construction methodology and project delivery processes

• Experience working with project schedules, budgets, variations, claims, reporting or job-management systems

• Strong communication skills, both written and verbal

• The ability to build positive working relationships with clients, insurers, trades, subcontractors and internal teams

• Excellent attention to detail and a high standard of recordkeeping

• Strong planning, time-management and problem-solving skills

• The ability to work independently while contributing positively to a team environment

• A practical understanding of quality, environmental and workplace health and safety requirements

• Confidence using common technology, systems and Microsoft Office applications

• A genuine willingness to learn, improve processes and develop your skills

Experience within insurance repair, restoration, residential construction or trade-based project environments will be highly regarded.

What we offer

At Watermark Constructions, we are committed to delivering specialised building services safely, efficiently and with exceptional customer care. We value people who take pride in their work, act with integrity and want to contribute to continuous improvement.

In return, we offer:

• A full-time, Monday to Friday office-based position on the Sunshine Coast

• The opportunity to work within a supportive and collaborative construction team

• A varied role with regular interaction across construction, finance, pre-construction, insurers, customers and trades

• Ongoing training, professional development and career-growth opportunities

• A workplace that values safety, quality, customer satisfaction and continuous improvement

• The opportunity to make a meaningful impact on project outcomes and customer experience