Administration Team Leader, Queensland Health

Queensland Government; Brisbane; On-site; AUD 110,000 - 125,000; Full time

Benefits offered by this job

Flexible working arrangements

Salary packaging

Superannuation 12.75%

Career development

Job summary

Queensland Government in Brisbane is seeking an Administration Team Leader to coordinate administration across inpatient and rehabilitation programs, partnering with clinical leaders to ensure patient-centred care and efficient services.

You will lead admin staff across Rehabilitation services, drive performance, implement consistent processes, monitor workflows, and contribute to quality improvement and service excellence through effective leadership and stakeholder engagement.

Qualifications

• Healthcare administration leadership experience.
• Experience driving processes, data integrity and quality improvement.
• Strong collaboration with multidisciplinary teams.

Responsibilities

• Provide operational leadership to administrative teams across Rehabilitation services.
• Develop and maintain consistent administrative processes and documentation.
• Monitor key performance indicators, referrals, appointments, and data quality in systems.
• Lead recruitment, rostering, payroll and staff development activities.

Skills

Operational leadership

Staff coaching

Stakeholder engagement

Data quality

Referral management

Workforce performance

Workforce rostering

Payroll administration

Tools

Electronic systems

Payroll systems

Job description

As the Administration Team Leader, you will lead and coordinate the delivery of administration support services across a diverse range of inpatient and community rehabilitation programs. Working closely with clinical leaders and multidisciplinary teams, you will ensure efficient, consistent and high-quality administrative services that support the delivery of patient-centred care.

This position provides operational leadership to administration staff across the Rehabilitation Service Stream, including inpatient and ambulatory services. You will drive workforce performance, oversee administrative processes, support quality improvement initiatives, and contribute to service excellence through effective team leadership, stakeholder engagement and continuous improvement activities.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Provide operational leadership, supervision and support to administrative teams across Rehabilitation services, driving performance and service excellence.
• Develop, implement and maintain consistent administrative processes, documentation and quality improvement initiatives to enhance service delivery and data integrity.
• Monitor and manage key administrative performance indicators, including referral management, appointment workflows and data quality requirements within electronic systems.
• Lead recruitment, performance management, rostering, payroll and professional development activities for administration staff.
• Collaborate closely with Nurse Unit Managers, Team Leaders and multidisciplinary teams to ensure administrative functions effectively support clinical service delivery and organisational objectives.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Administration Team Leader, Queensland Health Brisbane - North, Australia