Administration Officer (Biloela Maternity)

Central Queensland Hospital and Health Service; Biloela; On-site; AUD 81,000 - 104,000; Full time

Benefits offered by this job

PD & Education

Flexible Work-Life Balance

Salary Sacrificing Options

Paid Parental Leave

EAP

Discounted Private Health Insurance

Fitness Passport

Job summary

Central Queensland Hospital and Health Service's Biloela Maternity Service is seeking an organised administrator to support antenatal, birth and postnatal operations. You will manage records, referrals, billing and governance, while coordinating reception, appointments and confidential enquiries for women, families and staff.

You'll work with midwives and medical staff to keep information accurate and processes running smoothly in a busy healthcare setting.

Responsibilities

• Provide high-quality administrative and operational support across antenatal, birth and postnatal services.
• Coordinate reception, appointments, enquiries, telephone and switchboard services.
• Manage maternity records, referrals, correspondence, clinical information systems and reporting.
• Coordinate supplies, monitor stock, arrange repairs and support community engagement.

Skills

Outlook

Word

Excel

Data accuracy

Tools

HBCIS

Job description

About us

At Biloela Maternity Service, women and families are at the heart of everything we do. Our dedicated team provides woman-centred maternity care across pregnancy, labour, birth and the postnatal period, with access to a dedicated birth suite, postnatal ward and antenatal clinic.

Midwives and Medical Officers work together as one team, creating continuity of care and building strong relationships with women and families along the way. From Midwifery Group Practice to culturally responsive, evidence-based care, we're committed to keeping care safe, personal and connected.

About the role

• Keep the wheels turning. Provide high-quality administrative and operational support across antenatal, birth and postnatal services, helping the Biloela Maternity Service run smoothly and efficiently.
• Be the welcoming face. Coordinate reception, appointments, enquiries, telephone and switchboard services, providing friendly, responsive and confidential support to women, families, staff and other stakeholders.
• Own the details. Manage maternity records, referrals, correspondence, clinical information systems, databases, reporting, billing and governance processes, making sure information is accurate, up to date and where it needs to be.
• Make things happen behind the scenes. Coordinate supplies and equipment, monitor stock, organise repairs and maintenance, support service communications and community engagement, and help coordinate care and follow-up for private women and babies returning to the local area.

About you

• Can juggle competing priorities, use your initiative, solve problems and know when to take action or escape an issue.
• Confident navigating Microsoft Outlook, Word and Excel, HBCIS and other clinical, reporting and database systems, with a sharp eye for accurate data and records.
• Enjoy working alongside midwives, Medical Officers, allied health professionals, managers, external providers and community partners to keep things moving.
• From coordinating appointments and managing records to preparing documentation, taking minutes and keeping action items on track, you're comfortable keeping multiple plates spinning in a busy healthcare environment.

What we offer

Total remuneration value of up to $103,600 p.a. is comprised of:

• An hourly rate between $41.17 - $45.79 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Thursday, 17 September 2026

#Biloela #BiloelaMaternity

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.