Administration Officer

DGH Engineering; Townsville City; On-site; AUD 55,000 - 75,000; Full time

Job summary

DGH Engineering is seeking a highly organised Administration Officer to join our Townsville team. You will support day-to-day administrative operations, maintain accurate records, and coordinate with clients, contractors and external providers.

You’ll work with the Townsville team and Northern Area Manager to ensure compliant, efficient office operations and timely invoicing. A proactive, detail-focused approach and strong communication are essential for success.

Qualifications

• Previous experience in an administration, office coordination or similar role.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• The ability to manage competing priorities and meet deadlines.
• Strong written and verbal communication skills.
• Confidence dealing with employees, clients, contractors and external service providers.
• Good computer literacy and the ability to learn new systems quickly.
• A proactive, flexible and solutions-focused approach.
• The ability to work independently while also contributing positively to a team environment.
• Experience with employee onboarding, compliance, timesheets, invoicing or workforce management systems will be highly regarded.

Responsibilities

• Build and maintain positive working relationships with clients, managers and employees.
• Provide general administrative support to the Townsville team.
• Maintain, update and accurately manage client and DGH documentation.
• Ensure documents and information are uploaded into business systems promptly and accurately.
• Maintain and update registers as required.
• Manage changing priorities in response to internal and external customer requirements.
• Coordinate uniforms and onboarding requirements for new employees.
• Enter and review timesheets, ensuring hours and job numbers are accurate for invoicing.
• Review invoices for accuracy and ensure they are appropriately approved for processing.
• Manage office supplies and inventory.
• Liaise with the Mackay HR team to coordinate onboarding requirements for employees attending site work.
• Maintain personnel records in Rapid Crews, ensuring employee documentation remains current for site compliance.
• Assist with booking and tracking local training and medical requirements for Townsville employees.
• Prepare and format documents, reports and correspondence.
• Provide front desk and reception support, including answering calls and greeting visitors.
• Coordinate travel, accommodation and inductions as required.
• Provide administrative support to the Northern Area Manager and wider team as required.

Skills

Organised

Time-management

Attention to detail

Written & verbal communication

Teamwork & independence

Tech-literate

Onboarding experience

Compliance awareness

Job description

DGH is seeking a highly organised, proactive and personable Administration Officer to join our Townsville team.

This is an important role supporting the day-to-day administrative operations of our Townsville office. You’ll play a key part in keeping our internal processes running smoothly, maintaining accurate records and documentation, supporting our local team, and coordinating with clients, contractors and external providers.

If you’re someone who enjoys variety, takes pride in getting the details right and can confidently manage competing priorities, we’d love to hear from you.

About the Role

Reporting to the local management team, the Administration Officer will provide comprehensive administrative support across office operations, employee onboarding, compliance, invoicing, training, travel and general coordination.

You’ll work closely with our Townsville team, the Northern Area Manager and our Mackay HR team to ensure employees and operations are well supported and compliant with company requirements.

Key Responsibilities

• Build and maintain positive working relationships with clients, managers and employees.
• Provide general administrative support to the Townsville team.
• Maintain, update and accurately manage client and DGH documentation.
• Ensure documents and information are uploaded into business systems promptly and accurately.
• Maintain and update registers as required.
• Manage changing priorities in response to internal and external customer requirements.
• Coordinate uniforms and onboarding requirements for new employees.
• Enter and review timesheets, ensuring hours and job numbers are accurate for invoicing.
• Review invoices for accuracy and ensure they are appropriately approved for processing.
• Manage office supplies and inventory.
• Liaise with the Mackay HR team to coordinate onboarding requirements for employees attending site work.
• Maintain personnel records in Rapid Crews, ensuring employee documentation remains current for site compliance.
• Assist with booking and tracking local training and medical requirements for Townsville employees.
• Prepare and format documents, reports and correspondence.
• Provide front desk and reception support, including answering calls and greeting visitors.
• Coordinate travel, accommodation and inductions as required.
• Provide administrative support to the Northern Area Manager and wider team as required.

About You

To be successful in this role, you will be an organised and reliable administrator who enjoys working as part of a team and is comfortable managing a diverse range of responsibilities.

You will ideally have:

• Previous experience in an administration, office coordination or similar role.
• Strong organisational and time-management skills.
• Excellent attention to detail and accuracy.
• The ability to manage competing priorities and meet deadlines.
• Strong written and verbal communication skills.
• Confidence dealing with employees, clients, contractors and external service providers.
• Good computer literacy and the ability to learn new systems quickly.
• A proactive, flexible and solutions-focused approach.
• The ability to work independently while also contributing positively to a team environment.
• Experience with employee onboarding, compliance, timesheets, invoicing or workforce management systems will be highly regarded.

Why Join DGH?

This is a great opportunity to join a supportive team in a varied role where no two days are the same.

You’ll have the opportunity to make a genuine contribution to the smooth operation of the Townsville office while working alongside a team that values reliability, teamwork, communication and getting the job done right.