Administration Support Officer

Queensland Health; Townsville City; On-site; AUD 82,000 - 91,000; Full time

Benefits offered by this job

Salary range

Leave entitlements

Employer superannuation contribution

Salary sacrificing options

Job summary

Townsville Hospital and Health Service in Townsville, QLD, seeks an experienced administrative professional to lead and provide efficient high-level administrative support for the Townsville Information and Technology Unit, including developing processes and quality reviews.

The ideal applicant will demonstrate organisational and communication skills, advanced computer/file management abilities, and the capacity to work autonomously in a changing team environment while upholding confidentiality

Qualifications

• Demonstrated ability to provide high quality organisational, administrative support to an Information Technology team with ability to prepare complex documents, agendas, minutes and correspondence.
• Demonstrated advanced computer skills and file management utilising appropriate software.
• Demonstrated advanced interpersonal skills and proven effective communication skills, both oral and written including liaising with clients and staff at all levels, using tact and maintaining confidentiality.

Responsibilities

• Lead and provide high-level administrative support for the Townsville Information and Technology Unit.
• Develop administrative processes and perform quality reviews of such processes.
• Prepare complex documents, agendas, minutes and correspondence.

Skills

Organisational skills

Advanced computer skills

Interpersonal skills

Written and verbal communication

Time management

Discretion in decision making

HR practices knowledge

Tools

Office software

Job description

Townsville Hospital and Health Service

Explore your opportunities today and dive into a career with the

About your new employer:

Career Growth and Development

We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).

Work/Life Balance and Lifestyle Benefits

Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.

Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.

Competitive salary and benefits:

We offer attractive remuneration packages and generous leave entitlements.

• Salary range: $81,649 to $90,801 p.a. (AO3)
• 4 to 6 weeks annual leave with 14%-17.5% loading
• 12.75% employer contribution to superannuation
• Plus Salary Sacrificing options may be available

About your opportunity:

To lead and provide effective and efficient high-level administrative support, including the development of administrative processes, and quality review of such processes, for the Townsville Information and Technology Unit.

The ideal applicant will be someone who has proven ability and can demonstrate the following:

• Demonstrated ability to provide high quality organisational, administrative support to an Information Technology team with ability to prepare complex documents, agendas, minutes and correspondence.
• Demonstrated advanced computer skills and file management utilising appropriate software.
• Demonstrated advanced interpersonal skills and proven effective communication skills, both oral and written including the ability to liaise with clients and staff at all levels, using tact and respecting clients' confidentiality and interests.
• Demonstrated ability to plan, meet deadlines and prioritise workloads whilst working autonomously, and to be flexible in a changing team work environment.
• Demonstrated ability to utilise discretion in a decision maker role in the absence of other staff of the Information Technology Team.
• Good knowledge of modern Human Resource practices, including occupational health and safety, equal employment opportunity and industrial relations.

Requirements:

• Probation period may apply.
• Pre-employment checks will be conducted.

Please refer to the Role Description for further details.

Unsolicited resumes from recruitment agencies will not be accepted.

Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.