Administration Officer

Noosa Shire Council; Tewantin; On-site; AUD 85,000 - 96,000; Full time

Job summary

Noosa Council is seeking an organised Administration Officer to support the Healthy Places and Property Branch in the Tewantin Administration Building. You will handle administrative tasks, records, customer inquiries and branch systems to keep operations running smoothly.

The role requires keen attention to detail, strong communication and the ability to manage competing priorities in a busy local government environment. A current C class licence and proficiency with Microsoft 365 are essential.

Qualifications

• Significant experience undertaking administrative and/or financial functions in a dynamic customer-focused environment
• Experience using Microsoft 365 and multi-functional business management systems
• Current C Class Driver Licence

Responsibilities

• Provide administrative, records management and business support services to ensure the efficient operation of the Healthy Places and Property Branch
• Respond to customer and stakeholder enquiries, managing requests and ensuring issues are resolved or escalated appropriately
• Maintain business systems, databases and branch records, ensuring information is accurate, current and readily accessible
• Support licensing, registration, reporting and continuous improvement activities, including processing renewals and assisting with branch projects

Skills

Administrative support

Customer service

Communication

Teamwork

Education

Certificate II or higher - Business Administration

C Class Driver Licence

Tools

Microsoft 365

Job description

Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.

Join our supportive and progressive organisation and be part of a team delivering on our vision - ‘Noosa Shire - different by nature’

Administration Officer

Noosa Council values the contribution of our people and is committed to creating a workplace where employees feel supported, respected and empowered to succeed. We celebrate diversity and are proud to foster an inclusive environment that promotes health and wellbeing, work-life balance and meaningful career development.

Join our supportive and progressive organisation and be part of a team delivering on our vision - ‘Noosa Shire - different by nature’

The Opportunity

Join Noosa Council's Healthy Places and Property Branch and help support services that protect our environment, maintain community amenity and keep our community safe. As the Administration Officer, you will provide administrative, customer service and systems support to ensure the efficient operation of the branch. You’ll coordinate enquiries, maintain records and business systems, and support licensing, registration and reporting activities. This is a great opportunity for an organised and customer-focused professional who enjoys variety, problem-solving and working in a collaborative team environment.

Vacancy Details

• Position Status -Full-Time
• Employment Type- Permanent
• Department -Development and Regulation
• Branch -Healthy Places and Property
• Classification - Qld LGIA (Stream A) - State 2017, Division 2, Section 1 - Administrative, Clerical, Technical, Professional, Community Service, Supervisory and Managerial Services
• Position Remuneration -LGOA Level 3
• $84,823 - Base annual salary
• $96,281 - Total Remuneration Package which is based on a full-time employee and inclusive of 12% Employer superannuation and 17.5% annual leave loading.
• Location - Tewantin Administration Building
• Advertised- Internally and externally
• Closing Date -11.59pm (AEST) Wednesday 21 October 2026

About You

You are a proactive and customer-focused administration professional with excellent organisational skills and a keen eye for detail. You thrive in a busy environment, can confidently manage competing priorities, and take pride in delivering accurate and timely work. With strong communication skills, you build positive relationships with a wide range of stakeholders and approach challenges with initiative and professionalism. You enjoy being part of a collaborative team and contributing to a positive, solutions-focused workplace culture.

Key Responsibilities

• Provide administrative, records management and business support services to ensure the efficient operation of the Healthy Places and Property Branch
• Respond to customer and stakeholder enquiries, managing requests and ensuring issues are resolved or escalated appropriately
• Maintain business systems, databases and branch records, ensuring information is accurate, current and readily accessible
• Support licensing, registration, reporting and continuous improvement activities, including processing renewals and assisting with branch projects

Skills and Experience

• Demonstrated experience providing high-quality administrative support in a busy, customer-focused environment
• Strong organisational skills with the ability to manage competing priorities, meet deadlines and maintain a high level of accuracy
• Excellent written and verbal communication skills, with the ability to build effective relationships with a diverse range of stakeholders
• Proven ability to exercise sound judgement, initiative and discretion when handling sensitive or confidential information
• Strong attention to detail and experience maintaining records, databases and business systems
• Proficiency in Microsoft 365 and other business applications, with the ability to learn new systems and processes quickly

Qualifications, Training and Licences

Essential:

• Significant experience undertaking administrative and/or financial functions in a dynamic customer-focused environment
• Experience using Microsoft 365 and multi-functional business management systems
• Current C Class Driver Licence

Desirable:

• Experience working within a government regulatory, legal, licensing or registration environment
• Certificate II or higher in Business Administration, Finance, Local Government, or a related discipline

Work where others Holiday. Be part of something Different.

At Noosa Council, being Different by Nature is more than our location, it reflects how we work, how we support our people, and how we serve our community. We are committed to creating a workplace that is inclusive, respectful and supportive, where diversity is valued and equal opportunity underpins our recruitment, development and career opportunities.

Our people play an important role in protecting Noosa’s unique natural environment while delivering services that support a thriving and sustainable community. Through our Certified Agreement 2025 and broader workforce initiatives, we have made a strategic investment in our employees to provide financial security, modern flexibility and meaningful wellbeing support throughout their careers.

Financial Security and Stability

• Guaranteed salary increase as part of the Certified Agreement, delivering 14.5% increase over 3 years or CPI (whichever is greater)
• 12% employer superannuation contributions
• 17.5% annual leave loading

Flexible Work and Work-Life Balance

• Flexible working arrangements in consultation with your manager
• Modern flex-time framework allowing employees to adjust working hours and bank time
• Ability to structure work patterns to support family, personal and professional commitments
• Right to Disconnect provisions, supporting clear boundaries between work and personal time

Health, Wellbeing and Support

• 5 days Wellbeing Leave supporting mental health and personal wellbeing
• 5 days Reproductive Health Leave supporting preventative care, treatment and reproductive health needs
• 20 days Domestic and Family Violence Leave
• Employee Assistance Program for confidential professional support
• Workplace wellness initiatives and wellbeing programs
• Discounted access to Council facilities
• Annual flu vaccination program/annual skin checks

Family and Community Support

• 12 weeks paid parental leave for primary caregivers
• 2 weeks paid partner leave for secondary caregivers
• Access to carers leave to support family responsibilities

Career Development and Opportunity

• Training, mentoring and professional development opportunities
• Opportunities to broaden experience through Council projects and initiatives.
• The ability to contribute to meaningful work that supports the long-term sustainability of the Noosa community

About Us

Noosa Council is located at the northern end of the Sunshine Coast in Queensland. Covering an area of 872 square km. Noosa has a proud history of preserving its natural environment and is recognised by UNESCO as a Biosphere Reserve. The region offers a unique mix of stunning beaches, national parks, lakes and lush hinterland, which makes it one of the greatest places in Australia to live and work.

Further Questions

Please contact Clint Irwin, Healthy Places and Property Manager, on (07) 5329 6*** for any further information.

Job No – ZZ2031