Administration Officer

Structability PTY LTD.; Sydney; Hybrid; AUD 60,000 - 72,000; Full time

Benefits offered by this job

Family-run culture

Modern office near public transport

Career progression

Company events

Bonuses

Job summary

Structability Pty Ltd is seeking a capable Administration Officer to join our fast‑paced team. You will ensure the smooth running of the office, support engineers, and provide timely, professional service to clients.

This role suits someone ready to take on more complex operational tasks and independent ownership. The ideal candidate has 2–3 years of admin experience, excellent organization, and strong communication skills.

Qualifications

• 2–3 years administrative experience preferred.
• Strong organisational skills and attention to detail.
• Confident written and verbal communication.

Responsibilities

• Manage day-to-day office operations including phones, emails, and filing.
• Coordinate engineer schedules, job allocations, and client updates.
• Maintain accurate records, documentation, and reporting.
• Handle client enquiries and follow-ups with professionalism.
• Support management with administrative tasks and project coordination.
• Assist with KPI monitoring and performance tracking.

Skills

Office administration

Communication

Time management

Independent working

Microsoft Office 365

Tools

Microsoft Office 365

Job description

Structability is a dynamic and expanding force in the building insurance industry. Our head office is located in Rockdale and our operations span from all over NSW and ACT. We endeavour to understand our client’s business so that we can best support them in achieving their goals.
Structability Consulting Engineers is seeking a capable, organised, and proactive Administration Officer to join our supportive and fast‑paced team. This role is ideal for an experienced administrator who is confident in managing daily operations, coordinating workflows, and supporting both clients and internal teams with minimal supervision.

About the Role

You will play a key role in ensuring our office runs smoothly, our engineers are well‑supported, and our clients receive timely, professional service. This position suits someone ready to step beyond basic admin duties and take ownership of more complex tasks and operational responsibilities.

Requirements

Key Responsibilities

Operational Administration

• Manage day‑to‑day office operations including phones, emails, digital filing, and workflow coordination
• Coordinate engineer schedules, job allocations, and client updates
• Maintain accurate internal records, documentation, and reporting
• Handle client communication including enquiries, follow‑ups, and service updates
• Support management with administrative tasks and project coordination
• Assist with KPI monitoring and performance tracking
• Identify workflow issues and recommend improvements
• Support onboarding and training of junior staff when required
• Manage more complex client enquiries with professionalism and confidence
• Represent the Structability brand with a high level of professionalism
• Previous experience in an administrative role (2–3 years preferred)
• Strong organisational skills and attention to detail
• Ability to manage competing deadlines and work independently
• Confident communication skills both written and verbal
• Proficiency in Microsoft Office 360
• Strong problem‑solving ability and initiative
• Ability to work effectively within a close team environment
• Experience coordinating teams, schedules, or operational workflows
• Familiarity with KPI tracking or reporting
• Experience in engineering, construction, or professional services administration

What We Offer

• A family‑run business with a friendly, collaborative culture
• A modern, newly fitted‑out office close to public transport
• Competitive salary above industry standards
• Opportunities for career progression into senior administration or operations
• Loyalty and baby bonuses
• Regular company events to build team connection

If you’re ready to take the next step in your administrative career and thrive in a role with autonomy, responsibility, and growth potential, we’d love to hear from you. Join our team at Structability and help drive our operations forward.

Please note that candidates who have previously applied for this position are not required to submit a further application.