Administration Officer

Alchemy Recruitment Consulting; Maroochydore; On-site; AUD 43,000 - 62,000; Part time

Job summary

Alchemy Recruitment Consulting – Maroochydore QLD is partnering with a local government client to recruit a Credit Management Officer to join their Revenue Collection team in Maroochydore. The role is a 6-week temporary contract, part-time at 12 hours per week, with an immediate start and based at City Hall.

Work will involve rate recovery support, customer liaison and accounts receivable tasks within a busy council finance team, with a flexible start time and business casual dress code.

Qualifications

• Certificate III in Business Administration, Finance, Local Government or similar, and/or equivalent experience in customer service, rates, finance or credit management.
• Strong attention to detail and time management.
• Confident communicator across phone, email and written correspondence, including sensitive conversations.
• Comfortable learning new financial, property or mapping systems.

Responsibilities

• Respond to customer and ratepayer enquiries regarding outstanding rates and charges.
• Prepare and manage rate payment arrangements and update account records.
• Assist with Sale of Land correspondence and return to sender processing.
• Support the wider team with accounts receivable and receipting tasks.
• Maintain accurate records across council systems.

Skills

Attention to detail

Time management

Communication skills

Customer service

Learning new systems

Education

Certificate III in Business Administration

Certificate III in Finance

Local Government experience (or similar)

Job description

Alchemy Recruitment Consulting – Maroochydore QLD

Alchemy Recruitment is partnering with a local government client to support them in recruiting for a Credit Management Officer to join their Revenue Collection team in Maroochydore, paying$38.05 per hour + super.

About the role

• 6 week temporary contract with extension potential, immediate start


• Part time, 12 hours per week worked Tuesday and Wednesday (start time may vary)


• Based at City Hall, Maroochydore


• Business casual dress code


• Supporting rate recovery, customer liaison and accounts receivable functions within a busy council finance team

Key duties

• Respond to customer and ratepayer enquiries regarding outstanding rates and charges


• Prepare and manage rate payment arrangements and update account records


• Assist with Sale of Land correspondence and return to sender processing


• Support the wider team with accounts receivable and receipting tasks


• Maintain accurate records across council systems

Preferred Requirements

• Certificate III in Business Administration, Finance, Local Government or similar, and/or equivalent experience in customer service, rates, finance or credit management


• Strong attention to detail and time management


• Confident communicator across phone, email and written correspondence, including sensitive conversations


• Comfortable learning new financial, property or mapping systems

Preferred Qualifications

• Certificate III or IV in Business Administration or Local Government (desirable, not essential at level 2.1)


• Prior local government or rates/collections experience an advantage