Administration Officer

Queensland Government; Ipswich City; On-site; AUD 50,000 - 60,000; Full time

Job summary

Queensland Government in Ipswich is seeking an Administration Officer to support service centre operations, following HR, records management, finance, travel and admin policies to ensure efficient service delivery.

You will assist clients via reception, phone and email, maintain databases, use MS Office, work with teammates, and adapt to changing priorities while meeting deadlines.

Qualifications

• Role requires ability to follow HR, records, finance and policy guidelines.
• Provide information to internal and external clients to promote service quality.
• Maintain accurate data in databases and files per policy.

Responsibilities

• Assist HR, finance and records processes in line with policies.
• Support service centre operations and admin tasks to meet deadlines.
• Handle reception duties via phone, email and counter inquiries.
• Collaborate with team members and manage data accuracy.

Skills

HR processes

Records management

Finance administration

Customer service

MS Office

Databases

Education

High school certificate

Tools

MS Office

Database systems

Job description

As a Administration Officer you will:Follow guidelines in relation to human resources, records management, finance, travel and administrative policies and procedures.Follow guidelines in relation to maintaining vehicle, building and equipment in line with departmental procedures and policies to facilitate the effective functioning of the service centre.Administer financial processes including procurement, ordering, payments of accounts, petty cash, Carepay and monthly monitoring and reconciliation in accordance with current legislative and departmental accounting practices.Administer HR processes in accordance with current legislation and departmental policiesProvide information to internal and external clients regarding office services and procedures to promote quality customer service through reception (telephone and counter enquiries), email and other forums.Provide a sound knowledge in a range of software packages and databases in the administration of services provided by the service centre.Work collaboratively with team members and understand the roles and responsibilities within the service centre to deliver efficient services.Use, update and monitor relevant databases and files in line with departmental policies and guidelines to ensure accuracy of data.Develop and maintain professional and collaborative relationships and communicate with internal and external stakeholders to achieve positive outcomes.Prioritise and coordinate activities in a team environment to meet deadlines, and to be flexible in a changing work environment.Performs ad hoc duties consistent with the responsibilities of the role as directed by the line manager or their delegate.Your mandatory requirementsThere are no mandatory requirements applicable to the roleHow to Apply:To enable us to assess your application, please submit the following via www.smartjobs.qld.gov.au:Resume and minimum of 2 referees including their email addresses. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor.a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies and duties/responsibilities of the position.Hand delivered applications will not be accepted. See tips on how to write a resume and cover letter.Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.