Administration Officer

Estia Health; Brisbane; Presencial; AUD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Gym memberships

Blue Light Card savings

Car hire discounts

Employee assistance program

Wellbeing app

Novated leasing

Workplace banking

ACN nurse discounts

Nib health insurance discounts

JB HiFi discounts

Resumo da oferta

Estia Health is seeking an Administration Assistant to support the Residential Aged Care Manager and site operations. You will help with rostering, onboarding and daily admin across the home, ensuring accurate records and timely responses to enquiries.

Strong organisational skills, attention to detail and comfort with data entry are essential. Prior aged care experience and rostering are preferred, with a friendly, customer-focused approach.

Qualificações

• Qualification in Business Administration or similar (ideally).
• Ability to work to deadlines in a fast-paced environment.
• Solid computer and data skills.
• Experience in rostering and in Aged Care (ideally).

Responsabilidades

• Maintain accurate rosters in collaboration with the Residential Aged Care Manager and staff.
• Assist with staff recruitment and onboarding processes.
• Provide prompt, friendly service to internal and external customers.
• Proactively manage enquiries to convert into sales.
• Assist with billing, payroll and stocktake tasks.
• Mentor and guide the Administration Officer where needed.
• Maintain all record management systems and documentation.
• Support the manager in daily administrative tasks.

Conhecimentos

Roster management

Time management

Customer service

Aged Care experience

Attention to detail

Problem solving

Data skills

Formação académica

Business Administration

Descrição da oferta de emprego

At Estia Health, we're more than just a workplace: we're a community dedicated to enriching lives and making a difference. If you're passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 94 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role

You'll be hugely important in making sure our home runs smoothly - an indispensable helper to our residential aged care manager. !Working in aged care is a rewarding career, your skills in administration and organisation will see you being successful

Usually, your day will involve:

• Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters
• Assisting with staff recruitment and onboarding
• Providing prompt and friendly customer service to both internal and external customers
• Proactively managing the enquiries pipeline to successfully convert enquiries to sales
• Lending a hand with billing, payroll and stocktake
• Providing guidance and mentoring to Administration Officer
• Maintaining all record management systems
• Supporting our residential aged care manager in their daily tasks

You'll be a people person and problem-solver, with high attention to detail. You'll also have:

• A real desire to make a difference in people's lives
• A qualification in Business Administration or similar (ideally)
• A proven ability to work to deadlines and work in fast-paced environment
• Solid computer and data skills
• Previous experience in Aged Care (ideally)
• Previous experience in rostering (ideally)

Benefits available:

• * Discounted gym memberships at Goodlife and Fitness First
• * Retail savings with the Blue Light Card
• * Discounted car hire
• * Employee Assistance Program for you and your family
• * Free Wellbeing App to support your mental and physical health
• * Novated leasing for vehicles
• * Workplace banking support
• * ACN membership discounts for nurses
• * Discounted health insurance with nib health
• * Discounted JB HiFi

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination.