Office Manager_Hamilton,QLD

Estia Health; Hamilton; On-site; AUD 58,000 - 61,000; Full time

Benefits offered by this job

Blue Light Card discounts

Discounted car hire

Employee Assistance Program

Job summary

Estia Health is seeking a full-time administrator to ensure our homes run smoothly, serving as a key link between the Residential Aged Care Manager, staff, and residents. You will roster, recruit, onboard, and provide frontline customer service to internal and external customers.

The role requires a people person with attention to detail, experience in rostering (ideally), and the ability to work to deadlines in a fast-paced environment. Competitive hourly rate and benefits apply.

Qualifications

• A real desire to make a difference in people’s lives.
• A qualification in Business Administration or similar (ideally).
• Ability to meet deadlines and work in a fast-paced environment.
• Solid computer and data skills.
• Experience in Aged Care (ideally).
• Experience rostering (ideally).
• Available Monday to Friday for Full Time (76 hours per fortnight).
• Salary: $43.01 per hour.

Responsibilities

• Work closely with the Residential Aged Care Manager to maintain accurate rosters.
• Assist with staff recruitment and onboarding.
• Provide prompt and friendly customer service to internal and external customers.
• Proactively manage enquiries to convert to sales.
• Assist with billing, payroll and stocktake.
• Provide guidance and mentoring to Administration Officer.
• Maintain all record management systems.
• Support the residential aged care manager in daily tasks.

Skills

Rostering

Staff recruitment

Onboarding

Customer service

Billing & payroll

Stocktake

Record management

Mentoring

Education

Business Administration qualification

Job description

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

At Estia Health, we’re more than just a workplace: we’re a community dedicated to enriching lives and making a difference. If you’re passionate about aged care and want to be part of something meaningful, then we want to hear from you.

Everyday, over 14,000 employees choose to make a difference at Estia Health, sharing a joint purpose to enrich and celebrate the lives of our residents. With 96 homes (and growing), across Queensland, New South Wales, South Australia and Victoria, you will play a part in positively impacting the lives of our residents and their families.

Join us in playing a special role in the future of aged care.

About the Role

You’ll be hugely important in making sure our home runs smoothly – an indispensable helper to our residential aged care manager.

You’ll be a people person and problem-solver, with high attention to detail. You’ll also have:

Usually, your day will involve:

• Working closely with the Residential Aged Care Manager and home staff to maintain accurate rosters
• Assisting with staff recruitment and onboarding
• Providing prompt and friendly customer service to both internal and external customers
• Proactively managing the enquiries pipeline to successfully convert enquiries to sales
• Lending a hand with billing, payroll and stocktake
• Providing guidance and mentoring to Administration Officer
• Maintaining all record management systems
• Supporting our residential aged care manager in their daily tasks

• A real desire to make a difference in people’s lives
• A qualification in Business Administration or similar (ideally)
• A proven ability to work to deadlines and work in fast-paced environment
• Solid computer and data skills
• Previous experience in Aged Care (ideally)
• Previous experience in rostering (ideally)
• Be Available Monday to Friday for Full Time (76 hours per fortnight)
• $43.01 per hour

Benefits available

• Retail savings with the Blue Light Card
• Discounted car hire
• Employee Assistance Program for you and your family
• Free Wellbeing App to support your mental and physical health
• Novated leasing for vehicles
• Workplace banking support
• ACN membership discounts for nurses
• Discounted health insurance with nib health
• Discounted JB HiFi

As one of the largest and fastest growing aged care providers in Australia, we need exceptional people to join us on our journey of providing high quality person centred aged care and services.

Estia Health is committed to embracing diversity, equity and inclusion in our workplaces. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities. If you need assistance to participate in our application process, please let us know.

Note: All shortlisted applicants will need to pass the required background checks. During the influenza season, all staff are required to provide evidence of a current influenza vaccination. If you are interested in a role, please ensure you apply online, as we do not accept emailed resumes.