Administration Officer

AKM Earth Pty Ltd; City of Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

AKM Group in Brisbane seeks an organised administrator to support both accounts and customer service teams. You will manage data entry, invoicing processes and keep paperwork moving so teams stay focused on delivering work.

The role spans accounts support, customer service duties and general office administration, including calendar management and meeting coordination. This is a full-time, on-site position in Pinkenba.

Qualifications

• Proven ability to manage multiple tasks and priorities in a busy office.
• Strong written and verbal communication for internal and external contacts.
• Proficiency with Microsoft Word, Excel, PowerPoint and Outlook.
• Attention to information accuracy and data entry quality.

Responsibilities

• Accounts Support: data entry, document processing, invoicing and receipts matching, accounts payable/receivable support.
• Customer Service Support: respond to emails, assist onboarding and prepare supporting documents.
• Office Administration: reception, calendars, scheduling, meetings, filing, and stock management.

Skills

Organisational skills

Communication skills

MS Office

Attention to detail

Confidentiality

Teamwork

Reliability

Job description

An admin role with variety. You’ll support both our accounts and customer service teams, so no two days are the same. If you’re organised, accurate and like being the person everyone can rely on, read on.

The Company

AKM Group is a well-established group of businesses in recycling and waste collection (RAW Skips) and precast concrete manufacturing. We work with major builders and commercial clients across South-East Queensland.

We’re a team that works hard, moves fast and gets things done. We believe diversity is a strength, and we welcome applicants from all walks of life, backgrounds and experiences.

The Role

You’ll be the go-to admin support for our company, including supporting the accounts and customer service teams. You’ll keep the paperwork moving, the data accurate and the details covered, so both teams can focus on getting the job done.

What you'll be doing

• Accounts Support
  • Data entry and document processing
  • Collecting invoices and credit card receipts, and matching dockets to invoices
  • Supporting accounts payable and receivable, including filing and following up customers and suppliers
  • Keeping financial records accurate and well organised
• Customer Service Support
  • Responding to customer emails and general enquiries
  • Assisting with customer onboarding and preparing supporting documents
  • Following up outstanding items so nothing slips through the cracks
• Office Administration
  • Managing reception, phone and email enquiries, and welcoming visitors
  • Providing administrative support to management and staff, including managing calendars and scheduling meetings and appointments
  • Coordinating meetings, events and training sessions, including setting up the meeting room
  • Scanning, filing and managing correspondence and records, keeping information confidential where required
  • Monitoring stock levels and ordering office supplies and consumables
  • Maintaining the storeroom and restocking the office and bathrooms
  • Assisting with reports, spreadsheets and ad hoc tasks across the business

What we're looking for

• Strong organisational skills with the ability to manage multiple tasks and prioritise effectively
• Excellent written and verbal communication skills with the ability to interact professionally with colleagues and external contacts
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) and general computer literacy
• Attention to detail and accuracy in all administrative tasks, particularly data entry and document preparation
• Clear, friendly communication on the phone and in writing
• Ability to work independently and as part of a team in a collaborative environment
• Reliable, punctual and professional approach to work with strong work ethic
• Discretion and ability to maintain confidentiality when handling sensitive information

The Attributes That Matter Most

• Reliable. You do what you say and follow things through.
• Accurate. You get the detail right the first time.
• Adaptable. You’re happy to switch between tasks and learn new systems.
• Team player. You enjoy helping others and keeping things running smoothly.

Why Join AKM Group

• A small team where your work is visible and your ideas get acted on
• Exposure to both accounts and customer service, with room to grow into either
• A supportive workplace culture in a growing business

Location

Our office is in Pinkenba. There is no public transport, so please check the commute works for you before applying. This is a full-time, on-site role.